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How to develop a conflict-competent culture

Anna Shields outlines ten areas where HR and L&D can look at to support a conflict-competent culture. The Covid-19 pandemic has not only transformed where people work, but also the way they work. As organisations have adjusted to a new reality, many employees have felt additional pressures which have impacted levels of stress, mental health […]

Category: Training Journal | Wednesday 9 December 2020 | Author: Anna Shields
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What Leaders Need To Know About Bullying In The Remote Workplace

A manager stares impatiently at an empty Zoom screen and thinks: “Late again for our catch up. Typical! And why haven’t they provided the information I requested? Working remotely makes it easier for them to avoid me.” The line report hovers over the ‘join meeting’ icon, with an impending sense of doom. “I can’t face […]

Category: Forbes | Wednesday 2 December 2020 | Author: Anna Shields
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How to manage the ‘R number’ for conflict at work

By Anna Shields 6 November 2020  Like a virus, conflict can spread within organisations, with those involved infecting others around them. Leaders need to be aware of the R rate for conflict in their organisation and implement strategies to prevent and manage conflict. The growing R number for Covid-19 is making headlines again. In September 2020, R went […]

Category: HR Zone | Monday 9 November 2020 | Author: Anna Shields
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3 Mediation Skills To Help Navigate Conflict In Times Of Uncertainty

By Anna Shields 15 October 2020 Organizations are facing turbulent times ahead. Not only are the U.K., U.S., and many other economies in recession, but there is no end in sight for the Covid-19 pandemic. As the continued uncertainty affects morale and well-being, minor irritations between colleagues can escalate and intensify to all-out conflict. It […]

Category: Forbes | Monday 9 November 2020 | Author: Anna Shields
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Three top tips to prevent, manage and resolve workplace conflict

Preventing, managing and resolving team conflict is not easy, but it is an essential leadership skill. Consensio is one of the UK’s leading conflict management and mediation consultancies. Director and co-founder, Alexandra Efthymiades, offers three top tips on how to deal with workplace conflict. Seven months into a global pandemic, conflict management skills are even […]

Category: Real Business | Tuesday 27 October 2020 | Author: Alex Efthymiades
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