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Changing the culture of conflict

Tania Coke thinks a little conflict can be a good thing. A new vision of organisational conflict is emerging. In this vision, conflict is no longer seen as a destructive force, destined to drag down morale, productivity and profits. Instead, conflict becomes an opportunity for learning and growth, which can increase creativity and boost motivation and […]

Category: Training Journal | Thursday 12 July 2018 | Author: Tania Coke
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How courageous conversations can resolve workplace conflicts

Why do so many managers shy away from having tough conversations with employees? Knowing what to say at the right time can help nip conflicts and other issues in the bud, explains Tania Coke from workplace mediation specialists Consensio. When I have a problem with a colleague, I know that the sensible thing to do […]

Category: Personnel Today | Monday 25 June 2018 | Author: Tania Coke
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Diverse workforces

The changing world of work is upon us, and with it comes challenges. For instance, I do not envy the human moderators working for Facebook. On the one hand, they have to uphold Facebook’s mission of embracing diverse views. On the other, their job is to censor views which are harmful to society and they […]

Category: HRD Connect | Wednesday 6 June 2018 | Author: Tania Coke
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Finding peace among employees is paramount to run a successful franchise

In the latest issue of Elite Franchise, Alex Efthymiades speaks about the impact of conflict on staff turnover and taking action when conflict occurs … ‘Having a workplace rife with conflicts can have horrendous outcomes for your staff turnover. “It has a big impact on retention rates,” says Alex Efthymiades, director and co-founder of Consensio, the […]

Category: Elite Franchise | Thursday 19 April 2018 | Author: Hannah King
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How to disagree positively and productively

Conflict is something most of us shy away from, whether in the workplace or elsewhere. But if approached with care and thought, disagreements can lead to productive outcomes that hopefully lead to a consensus being reached. Psychotherapist Diana Parkinson explains that we often feel threatened and frightened when someone disagrees with us. “We become defensive, […]

Category: Every Woman | Thursday 22 March 2018 | Author: Hannah King
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