Training Journal

Training skills for invisible conflict conversations

Conflict at work causes significant organisational and personal costs. The solution lies in developing leaders and managers who can spot problems early and tackle them before they escalate, says Anna Shields. Nearly 10m employees experience workplace conflict every year, at a cost to UK companies of £28.5bn, according to a recent report published by Acas. A […]

Category: Training Journal | Tuesday 27 July 2021 | Author: Anna Shields
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How to develop a conflict-competent culture

Anna Shields outlines ten areas where HR and L&D can look at to support a conflict-competent culture. The Covid-19 pandemic has not only transformed where people work, but also the way they work. As organisations have adjusted to a new reality, many employees have felt additional pressures which have impacted levels of stress, mental health […]

Category: Training Journal | Wednesday 9 December 2020 | Author: Anna Shields
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Multicultural teaming at work

Today’s teams operate across boundaries of culture, generation and lifestyle – and this can lead to conflict. Tania Coke reveals how to overcome differences in a multicultural working environment. The mono-cultural team is a thing of the past. In Britain today, it’s hard to find any team that does not operate across boundaries of ethnicity, […]

Category: Training Journal | Monday 28 October 2019 | Author: Tania Coke
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Me-time or you-time?

Making time for other people can help them and you, says Tania Coke. We hear a lot these days about the importance of me-time. I’m all for it. My idea of me-time would be going to bed with a good book and a cup of tea or sitting in a café and writing my diary. These […]

Category: Training Journal | Tuesday 26 March 2019 | Author: Tania Coke
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Changing the culture of conflict

Tania Coke thinks a little conflict can be a good thing. A new vision of organisational conflict is emerging. In this vision, conflict is no longer seen as a destructive force, destined to drag down morale, productivity and profits. Instead, conflict becomes an opportunity for learning and growth, which can increase creativity and boost motivation and […]

Category: Training Journal | Thursday 12 July 2018 | Author: Tania Coke
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