HR Zone

In 19th Century America, people rushed in droves to California hoping to become rich from the plentiful resource lying previously unnoticed in rocks and rivers across the land. Currently, another untapped resource is gaining recognition: the resource of difference. The workplace is rife with differences: of opinions, values, cultures, priorities, tastes, assumptions, expectations, hopes. These […]

Turning a negative mindset into a positive one using conflict might sound counterproductive, but it can build resilience, find solutions and improve relationships in your workplace.  The idea of being in conflict conjures up unpleasant feelings – including stress, anxiety, anger, fear and hurt – for the majority of people. This explains why we often […]

In recent years, workplace mediation has become increasingly mainstream. It’s now a key part of many organisations’ HR policies, with the aim to resolve disputes informally between staff, rather than through costly formal processes. Mediation is often very useful in helping parties in conflict move forward. However, some parties who are offered mediation are reluctant […]

By Anna Shields 6 November 2020  Like a virus, conflict can spread within organisations, with those involved infecting others around them. Leaders need to be aware of the R rate for conflict in their organisation and implement strategies to prevent and manage conflict. The growing R number for Covid-19 is making headlines again. In September 2020, R went […]