HR Zone

From grievance to mediation: harnessing the potential of informal resolution

In recent years, workplace mediation has become increasingly mainstream. It’s now a key part of many organisations’ HR policies, with the aim to resolve disputes informally between staff, rather than through costly formal processes. Mediation is often very useful in helping parties in conflict move forward. However, some parties who are offered mediation are reluctant […]

Category: HR Zone | Tuesday 22 February 2022 | Author: Anna Shields
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How remote working amplifies perceptions of bullying – HR Zone

Accusations of bullying are rife in the virtual workplace. This is why HR leaders need to understand how remote working can amplify perceptions of bullying behaviour and support employees in speaking up. Allegations of bullying are never far from the headlines. Whether it’s the news that Buckingham Palace is investigating claims that Meghan bullied staff, […]

Category: HR Zone | Wednesday 5 May 2021 | Author: Anna Shields
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How to manage the ‘R number’ for conflict at work

By Anna Shields 6 November 2020  Like a virus, conflict can spread within organisations, with those involved infecting others around them. Leaders need to be aware of the R rate for conflict in their organisation and implement strategies to prevent and manage conflict. The growing R number for Covid-19 is making headlines again. In September 2020, R went […]

Category: HR Zone | Monday 9 November 2020 | Author: Anna Shields
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Conflict management: what we can learn from Samurai culture

When looking to develop your mediation skills in the workplace, we could all learn something from the Japanese way of communication, which embraces ambiguity and complexity.  To me, a British mediator, it is obvious that the best way to handle a dispute is to talk about it. Well, it was obvious until I moved to […]

Category: HR Zone | Monday 9 March 2020 | Author: Tania Coke
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National Stress Awareness Day: five steps to improve employee wellbeing

National Stress Awareness Day on 6 November is a timely reminder of the need to manage workplace stress proactively and effectively. There’s a lot of concern about mental health and stress at work, especially with the fast pace of most people’s working lives. As an HR professional, do you know how to spot someone in […]

Category: HR Zone | Wednesday 6 November 2019 | Author: Anna Shields
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