HR Zone

In recent years, workplace mediation has become increasingly mainstream. It’s now a key part of many organisations’ HR policies, with the aim to resolve disputes informally between staff, rather than through costly formal processes. Mediation is often very useful in helping parties in conflict move forward. However, some parties who are offered mediation are reluctant […]

By Anna Shields 6 November 2020  Like a virus, conflict can spread within organisations, with those involved infecting others around them. Leaders need to be aware of the R rate for conflict in their organisation and implement strategies to prevent and manage conflict. The growing R number for Covid-19 is making headlines again. In September 2020, R went […]

When looking to develop your mediation skills in the workplace, we could all learn something from the Japanese way of communication, which embraces ambiguity and complexity.  To me, a British mediator, it is obvious that the best way to handle a dispute is to talk about it. Well, it was obvious until I moved to […]

National Stress Awareness Day on 6 November is a timely reminder of the need to manage workplace stress proactively and effectively. There’s a lot of concern about mental health and stress at work, especially with the fast pace of most people’s working lives. As an HR professional, do you know how to spot someone in […]