Blog

From Blame To Empathy: Lessons For Leaders To Diffuse Conflict

In our second article for Forbes, we look at how blame impacts our relationships. By moving away from a victim mindset and focusing on understanding and empathy, we can break the cycle of blame and diffuse conflict.

Category: Blog | Wednesday 9 September 2020 | Author: Anna Shields
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How to avoid conflict contagion as workplaces reopen

We are delighted to share our first post on Forbes, the global business media platform. As a Forbes contributor, we will be writing regular pieces, covering all aspects of workplace conflict, from prevention and resolution to building conflict resilience. Our first article explores how to avoid conflict contagion in the coming months. As leaders continue to manage physically-dispersed teams […]

Category: Blog | Wednesday 5 August 2020 | Author: Anna Shields
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New Guide: Managing Conflict During Covid-19

Workplace conflict doesn’t just happen when people are working physically together – it can still rise to the surface when teams work remotely. The additional challenges of remote working during the current pandemic can also make conflict more pronounced and complex. To support you during this uncertain and challenging time, we have developed a short guide to Managing Workplace […]

Category: Blog | Thursday 4 June 2020 | Author: Anna Shields
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Conflict Resolution and Mediation News Round-Up

Welcome to our first blog post of 2020. The last year, with its complex and ever-shifting political and economic environment, presented challenges for many organisations. Despite this, people professionals have continued to focus on supporting and developing their employees. Awareness of the importance of informal conflict resolution and employee well-being has continued to grow, and […]

Category: Blog | Wednesday 8 January 2020 | Author: Anna Shields
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‘Conflict is a mental health issue’

It’s mental health awareness week, an important time for organisations to reflect on how to support employees to stay mentally healthy at work. The comment in title of this post is from a former mediation party, and has prompted me to think more deeply about the link between conflict and mental health. For over a […]

Category: Blog | Monday 13 May 2019 | Author: Anna Shields
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