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From Blame To Empathy: Lessons For Leaders To Diffuse Conflict

In the recent U.K. exam results fiasco, there has been finger-pointing in all directions. Gavin Williamson, Education Secretary, looked to blame Ofqual. The Chair of Ofqual demanded the Department of Education admit it was behind the grades U-turn. Then came high-level job losses, followed by Boris Johnson blaming a ‘mutant algorithm’. When something goes wrong, […]

Category: Forbes | Tuesday 15 September 2020 | Author: Anna Shields
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Conflict management training in a virtual world

Remote working brings with it new issues and conflicts. Training people to handle these conflicts will also be happening virtually in many cases, so it’s vital that learning providers adapt their content and delivery accordingly. In today’s remote workplace, conflict hasn’t disappeared, but the way we are able to manage it has changed. This is why […]

Category: Training Zone | Tuesday 1 September 2020 | Author: Anna Shields
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How To Avoid Conflict Contagion As U.K. Workplaces Reopen

Boris Johnson has given employers the freedom to ask staff to return to their physical workplaces from August 1, but teams are not just picking up where they left off. The new rules, fresh challenges, and continued uncertainty are likely to make workplace conflict more pronounced and complex. By creating a team conflict charter, leaders […]

Category: Forbes | Thursday 20 August 2020 | Author: Anna Shields
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With diversity comes conflict… but that doesn’t have to be a bad thing

When it comes to building an inclusive culture, most organisations will tell you it’s not about the numbers – that diverse representation across the workforce is only half the story. But that doesn’t mean it’s not central to D&I strategies to increase representation of diverse groups, in the hope this will create greater diversity of […]

Category: D & I Leaders | Wednesday 19 August 2020 | Author: Alex Efthymiades
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Developing your conflict management skills for a pandemic world

With employees juggling the pressures of new working with demands at home, workplace conflict can be more pronounced and complex. How can we ensure our conflict management and resolution skills are fit for the current working environment? Anna Shields, co-founder and director of Consensio, provides her insights. There’s no doubt that the world of work has changed significantly since […]

Category: Changeboard | Monday 3 August 2020 | Author: Anna Shields
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