How to manage workplace conflict

Six tips can help you handle disagreements early and effectively. By Cheryl Meyer 27 February 2019 It is inevitable that disputes will arise in any workplace. But conflict – or the art of defusing it – can also set in motion new ideas, creativity, and development. “It can lead people to a fuller understanding of […]

Category: Financial Management | Monday 18 March 2019 | Author: Alice Mitchell
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Consensio and East Lancashire Hospitals NHS Trust workplace mediation seminar at HPMA

On Tuesday, Consensio had the pleasure of delivering a third seminar to members of the HPMA. This time, we delivered it with our client Karl Cockerill, mediation coordinator at East Lancashire Hospitals NHS Trust. The seminar was attended by HR professionals from various Trusts and health charities. Consensio helped ELHT set up its internal mediation […]

Category: Blog | Friday 15 February 2019 | Author: Alex Efthymiades
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The need for upskilling your ‘first responders’ at work

Tania Coke, Senior Mediation Consultant, Consensio, discusses the importance of upskilling line managers with conflict management training. In cases of interpersonal emergency – when workplace conflict erupts – line managers are usually first on the scene. You could think of them as the organisation’s conflict ‘first responders.’ They have the opportunity to provide emergency first aid […]

Category: Employer News | Friday 4 January 2019 | Author: Tania Coke
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Mediating cross-cultural conflict

In Japan, interpersonal relations are governed by the notion of “wa”. According to this philosophy, individuals are expected to prioritise the harmony of the group over their own personal interests. They do this by “reading the air” (kuuki wo yomu), to sense the collective feeling in the group and then choosing their words and actions […]

Category: UK Mediation Journal | Wednesday 2 January 2019 | Author: Tania Coke
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Consensio’s 2018 News Round-Up

Published by Consensio in 2018, we share with you nine Consensio articles which have appeared in well-known publications such as Personnel Today and Training Journal.  Download our news round up to find out: How courageous conversations can resolve workplace conflict. If you ever wonder why so many managers shy away from having courageous conversations at […]

Category: Blog | Monday 17 December 2018 | Author: Anna Shields
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