With increasing numbers of staff returning to their workplaces, and others adjusting to hybrid working arrangements, new and existing conflict issues are rising to the surface. With the pressure on organisations to adapt, recover and grow in a post-pandemic world, it’s critical for UK unions and employers to work closely together to resolve employee disputes […]
Category: People Management | Tuesday 9 November 2021 | Author: Anna ShieldsStress at work affects most people at one time or another. And interpersonal conflict, whether it’s with a boss or a colleague, accounts for a significant proportion of this stress. According to a recent report for Acas, between 2018-2019, nearly 5 million UK employees suffered stress, anxiety, or depression due to workplace conflict. An estimated 85% of […]
Category: Forbes | Monday 8 November 2021 | Author: Anna ShieldsWe were delighted to talk to Salma El-Wardany on BBC Radio London’s Drive Show on Friday 29th October 2021. Invited as the ‘Conflict Resolution Coach’ for the show’s ‘The Coach’ feature, Anna shared her top 3 tips for resolving conflict, as well as discussing mediation, the importance of impartiality and how there’s always something we can learn […]
Category: BBC | Tuesday 2 November 2021 | Author: Anna ShieldsAs more staff return to the office, many leaders are supporting teams as they adjust to hybrid working. Part of this support will involve dealing with new sources of workplace conflict. To help employees resolve their disputes, leaders are often encouraged to be good listeners, for example, by applying ‘active listening’ skills such as eye contact, […]
Category: Forbes | Wednesday 6 October 2021 | Author: Anna ShieldsManaging conflict is a key skill for line managers but is often seen as an inconvenience and something for HR to handle. Now is the perfect time for L&D to help promote the benefits of conflict resolution training. The fallout from the global pandemic has permeated every level of corporate life. That includes strained relationships between […]
Category: Training Zone | Thursday 23 September 2021 | Author: Anna Shields
