News

How to manage the ‘R number’ for conflict at work

By Anna Shields 6 November 2020  Like a virus, conflict can spread within organisations, with those involved infecting others around them. Leaders need to be aware of the R rate for conflict in their organisation and implement strategies to prevent and manage conflict. The growing R number for Covid-19 is making headlines again. In September 2020, R went […]

Category: HR Zone | Monday 9 November 2020 | Author: Anna Shields
Read the article

3 Mediation Skills To Help Navigate Conflict In Times Of Uncertainty

By Anna Shields 15 October 2020 Organizations are facing turbulent times ahead. Not only are the U.K., U.S., and many other economies in recession, but there is no end in sight for the Covid-19 pandemic. As the continued uncertainty affects morale and well-being, minor irritations between colleagues can escalate and intensify to all-out conflict. It […]

Category: Forbes | Monday 9 November 2020 | Author: Anna Shields
Read the article

Three top tips to prevent, manage and resolve workplace conflict

Preventing, managing and resolving team conflict is not easy, but it is an essential leadership skill. Consensio is one of the UK’s leading conflict management and mediation consultancies. Director and co-founder, Alexandra Efthymiades, offers three top tips on how to deal with workplace conflict. Seven months into a global pandemic, conflict management skills are even […]

Category: Real Business | Tuesday 27 October 2020 | Author: Alex Efthymiades
Read the article

From Blame To Empathy: Lessons For Leaders To Diffuse Conflict

In the recent U.K. exam results fiasco, there has been finger-pointing in all directions. Gavin Williamson, Education Secretary, looked to blame Ofqual. The Chair of Ofqual demanded the Department of Education admit it was behind the grades U-turn. Then came high-level job losses, followed by Boris Johnson blaming a ‘mutant algorithm’. When something goes wrong, […]

Category: Forbes | Tuesday 15 September 2020 | Author: Anna Shields
Read the article

Conflict management training in a virtual world

Remote working brings with it new issues and conflicts. Training people to handle these conflicts will also be happening virtually in many cases, so it’s vital that learning providers adapt their content and delivery accordingly. In today’s remote workplace, conflict hasn’t disappeared, but the way we are able to manage it has changed. This is why […]

Category: Training Zone | Tuesday 1 September 2020 | Author: Anna Shields
Read the article
ocn imi