News

11 expert predictions for learning and development in 2025

What is in store for learning and development this year? We’ve asked 11 industry experts to share their key predictions for 2025.  What does this new year have in store for busy learning and development folk? With a hefty dash of expert advice and a crystal ball (most likely a repurposed snow globe), we endeavour […]

Category: Training Zone | Thursday 9 January 2025 | Author: Anna Shields
Read the article

Peacemaking In 2025: 12 Tips For Helping Others To Resolve Conflict

At the end of the year, when colleagues come together to celebrate the festive season, this can bring joy as well as conflict. When we watch others struggle with conflict, we may want to step into the role of peacemaker. Whether it’s a potential conflict at the office party or a heated disagreement around the […]

Category: Forbes | Thursday 2 January 2025 | Author: Anna Shields
Read the article

5 Tips For Using Kindness To Defuse Conflict

Kindness is not usually a word one associates with conflict. When a teammate feels wronged by a colleague, the focus tends to be on establishing who’s right and who’s wrong. Emotions are often running high, both in the heat of the moment and after one has dwelt on the situation. Summoning the desire and generosity […]

Category: Forbes | Monday 2 December 2024 | Author: Anna Shields
Read the article

Addressing the skills gap beyond mediation: Shifting the power to employees

A recent report from the Chartered Institute of Personnel and Development (CIPD)* highlighted two important findings: a significant gap in conflict resolution skills, and a marked divide between employers and employees. Based on data from more than 2,000 employers and 5,000 employees in the UK, the report confirmed that conflict is a common occurrence in […]

Category: UK Mediation Journal | Tuesday 19 November 2024 | Author: Alex Efthymiades
Read the article

Why are organisations still failing to tackle workplace conflict?

Two thirds of employees involved in disagreements at work don’t feel it was resolved – but businesses believe they’re doing enough. How can HR close this critical gap? Imagine walking into an office where tension hangs thick in the air, conversations are strained and colleagues avoid each other. This is the reality for many employees […]

Category: People Management | Thursday 7 November 2024 | Author: Anna Shields
Read the article
ocn imi