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Can AI resolve employee conflict?

The rise of artificial intelligence (AI) has happened at breakneck speed. We have gone from occasionally interacting with a chatbot at the bank, to asking sophisticated generative AI tools, such as ChatGPT, to prepare speeches, generate surveys and write complex reports. In the workplace, AI can automate some time-consuming tasks, which frees up the time […]

Category: Training Zone | Thursday 17 October 2024 | Author: Anna Shields
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Why Your Colleagues Aren’t Listening To You (and What To Do About It)

In today’s world, the art of listening seems to be on the decline. From politicians railing at their opponents to polarizing debates on social media, the emphasis is often on driving points home rather than listening to perspectives different from our own. With working and personal lives increasingly intertwined, this trend is also being played […]

Category: Forbes | Tuesday 8 October 2024 | Author: Anna Shields
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Tea & Empathy

With workplace conflict and bullying claims on the rise, should we look at alternative ways to manage conflict? Or are we asking the wrong question? Over recent years, HR teams in many organisations have worked tirelessly to manage conflict more effectively. Increased support has been put in place, policies have been rewritten, and workplace mediation […]

Category: The HR Director | Monday 23 September 2024 | Author: Anna Shields
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Where To Focus When It Comes To Employee Retention

Retention is a key challenge for many organizations, and is often on the leadership agenda. Although there are a number of reasons why people leave an employer, it’s not always easy to identify the root causes, and so it can be difficult for leaders to know where to focus organizational efforts to improve retention. Leavers […]

Category: Forbes | Monday 19 August 2024 | Author: Anna Shields
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Why listening is directly linked to Wellbeing & why we must not lose this skill in a sea of screens

Last week marked ‘World Listening Day’ (July 18th), but there are some experts who are worried that listening is becoming a “dying skill” and this is detrimentally affecting our collective wellbeing, especially in businesses. Julian Treasure, listening consultant, is one such expert who has done five TED Talks on the topic including one entitled “5 Ways to listen […]

Category: Make a Difference Media | Thursday 25 July 2024 | Author: Alex Efthymiades
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