Calling all fixers, ostriches and bureaucrats, it’s time to try the owl approach to management – Anna Shields explains A recent CIPD study found that managers could inadvertently be fuelling tensions in their teams. L&D need to identify counterproductive approaches to conflict management and build the skills to overcome these. Do managers fuel conflict? The Chartered Institute […]
Category: Training Journal |
Thursday 27 February 2025 | Author:
Anna Shields
Effective communication is like a two-way street; information and ideas must travel both ways to reach a shared destination of mutual understanding. A successful journey is just as much about inbound communication—listening—as it is about outbound communication—speaking. But just like on physical journeys, sometimes communication breaks down. In and out of work, when you are […]
Category: Forbes |
Thursday 6 February 2025 | Author:
Anna Shields
What is in store for learning and development this year? We’ve asked 11 industry experts to share their key predictions for 2025. What does this new year have in store for busy learning and development folk? With a hefty dash of expert advice and a crystal ball (most likely a repurposed snow globe), we endeavour […]
Category: Training Zone |
Thursday 9 January 2025 | Author:
Anna Shields
At the end of the year, when colleagues come together to celebrate the festive season, this can bring joy as well as conflict. When we watch others struggle with conflict, we may want to step into the role of peacemaker. Whether it’s a potential conflict at the office party or a heated disagreement around the […]
Category: Forbes |
Thursday 2 January 2025 | Author:
Anna Shields
Each year, we compile our favourite articles, which feature insights from our monthly Forbes column and other leading HR and business publications. Our 2024 News and Resources PDF includes: A Forbes article, which looks at where to focus when it comes to employee retention. This was our most popular publication for Forbes in 2024. A feature in HR Director, which asks […]
Category: |
Thursday 19 December 2024 | Author:
Alice Mitchell
