Personnel Today

How courageous conversations can resolve workplace conflicts

Why do so many managers shy away from having tough conversations with employees? Knowing what to say at the right time can help nip conflicts and other issues in the bud, explains Tania Coke from workplace mediation specialists Consensio. When I have a problem with a colleague, I know that the sensible thing to do […]

Category: Personnel Today | Monday 25 June 2018 | Author: Tania Coke
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What can Amazon teach us about workplace relations? – Personnel Today

Amazon may be one of the world’s most successful online retailers, but the company hit the headlines recently due to the allegations of its “bruising” approach to workplace relations. What long-term impact does a culture like this have on employees? A recent New York Times (NYT) article stated that the founder, Jeff Bezos, believes that “harmony is […]

Category: Personnel Today | Monday 19 October 2015 | Author: Alex Efthymiades
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Reasons why mediation could fail – Personnel Today

Unfortunately, there is no magic formula to guarantee successful resolution of workplace conflict through mediation or any other conflict management tool. Anna Shields, director at Consensio sets out some realistic expectations for mediation users and sponsors by highlighting the common reasons why mediation might not work. To begin, we need to clarify what we mean by […]

Category: Personnel Today | Thursday 2 May 2013 | Author: Anna Shields
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Why Mediation Matters – Personnel Today

The Government’s “employer’s charter” seeks to reform the way that employers handle workplace disputes and to reduce the number of tribunals. Tania Coke, senior mediation consultant at workplace mediation specialists Consensio, considers how mediation can help resolve conflict by addressing emotional issues. Conflict affects us at many levels. It evokes strong emotions, such as fear, guilt and […]

Category: Personnel Today | Friday 11 May 2012 | Author: Tania Coke
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Growth in workplace conflict sparks extra demand for mediation training – Personnel Today

“Workplace conflict is on the increase” – so says Alex Efthymiades, Director at mediation and conflict resolution services provider Consensio “We’ve noticed a surge in people over the past few months coming to us asking about how best to manage conflict and deal with the issues that arise from problems between people at work,”says Alex. […]

Category: Personnel Today | Tuesday 4 January 2011 | Author: Alex Efthymiades
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