Personnel Today

‘I know I’m not a bully, and I felt the need to say that’: an employee’s account of mediation

Every HR professional will be aware of the benefits of workplace mediation, particularly if it can avoid the cost and stress of an employment tribunal. But how does it feel for the employee? Here’s one anonymous worker’s experience of the process.  I never discovered mediation – it discovered me. After 15 years of success as […]

Category: Personnel Today | Wednesday 2 October 2019 | Author: Anna Shields
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Workplace Conflict is a Growing Mental Health Issue

“I needed to stay away from people, stay in my office with the door shut.” A new survey from one of the UK’s leading workplace mediation and conflict management providers, Consensio, has highlighted the significant link between workplace conflict and the worrying growth in mental health issues. Consensio surveyed 57 individuals who attended workplace mediation to […]

Category: Personnel Today | Monday 13 May 2019 | Author: Anna Shields
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How courageous conversations can resolve workplace conflicts

Why do so many managers shy away from having tough conversations with employees? Knowing what to say at the right time can help nip conflicts and other issues in the bud, explains Tania Coke from workplace mediation specialists Consensio. When I have a problem with a colleague, I know that the sensible thing to do […]

Category: Personnel Today | Monday 25 June 2018 | Author: Tania Coke
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What can Amazon teach us about workplace relations? – Personnel Today

Amazon may be one of the world’s most successful online retailers, but the company hit the headlines recently due to the allegations of its “bruising” approach to workplace relations. What long-term impact does a culture like this have on employees? A recent New York Times (NYT) article stated that the founder, Jeff Bezos, believes that “harmony is […]

Category: Personnel Today | Monday 19 October 2015 | Author: Alex Efthymiades
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Reasons why mediation could fail – Personnel Today

Unfortunately, there is no magic formula to guarantee successful resolution of workplace conflict through mediation or any other conflict management tool. Anna Shields, director at Consensio sets out some realistic expectations for mediation users and sponsors by highlighting the common reasons why mediation might not work. To begin, we need to clarify what we mean by […]

Category: Personnel Today | Thursday 2 May 2013 | Author: Anna Shields
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