Developing your conflict management skills for a pandemic world

With employees juggling the pressures of new working with demands at home, workplace conflict can be more pronounced and complex. How can we ensure our conflict management and resolution skills are fit for the current working environment? Anna Shields, co-founder and director of Consensio, provides her insights. There’s no doubt that the world of work has changed significantly since […]

Category: Changeboard | Monday 3 August 2020 | Author: Anna Shields
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How to encourage conflict conversations at work

If handled constructively, workplace conflict can lead to improved relationships and enhanced performance, writes Tania Coke. When workplace conflict is handled badly, the outcome can be ugly: toxic atmospheres, destructive relationships, shattered self-esteem and high rates of sickness absence and employee turnover. But when handled well, conflict can deepen relationships, raise self-awareness, spark creativity and […]

Category: Changeboard | Wednesday 6 September 2017 | Author: Tania Coke
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Build trusting relationships at work – Changeboard

Do you value the importance of building trusting workplace relationships? When conflict erupts in the workplace, the question of trust is never far behind. “I trusted you. You let me down”. “I can’t believe she did that. I’ll never be able to trust her again.” “There’s no point me trying to talk to him – […]

Category: Changeboard | Friday 26 August 2016 | Author: Tania Coke
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A guide to reducing workplace technology conflict – Changeboard

Communication technology, such as email and smartphones, as well as social media, have dramatically changed the way we communicate and share information in the workplace. But what happens when issues arise? We witness on a daily basis the numerous ways that these technologies increase workplace conflict. I will discuss the negative consequences of the increasing […]

Category: Changeboard | Friday 26 February 2016 | Author: Alex Efthymiades
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Ready to mediate in your workplace? – Changeboard

Tania Coke, Senior Mediation Consultant, Consensio tells Changeboard the benefits of mediation in the workplace, and getting into that all important ‘mediation mindset’. The importance of mediation The business case for workplace mediation is getting increasingly difficult to deny. By bringing disputing parties together to talk to one another and find their own solutions, mediation can […]

Category: Changeboard | Friday 1 May 2015 | Author: Anna Shields
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