Employer News

The need for upskilling your ‘first responders’ at work

Tania Coke, Senior Mediation Consultant, Consensio, discusses the importance of upskilling line managers with conflict management training. In cases of interpersonal emergency – when workplace conflict erupts – line managers are usually first on the scene. You could think of them as the organisation’s conflict ‘first responders.’ They have the opportunity to provide emergency first aid […]

Category: Employer News | Friday 4 January 2019 | Author: Tania Coke
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