Training Zone

Soft skills: how to make people trust you at work

The key to clear communication and effective collaboration at work is trust – but how can we inspire trust in others and learn to trust them in turn ourselves? Here, we’ll look at some training methods that can help develop these skills. As more and more work becomes automated, we need to consider the qualities human beings […]

Category: Training Zone | Thursday 26 October 2023 | Author: Tania Coke
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Nine learning and development predictions for 2023

What’s in store for the L&D profession in 2023? We asked some of TrainingZone’s top writers to shed light on the key areas organisations cannot afford to overlook this year. Yes, we know predictions need to be taken with a (large) pinch of salt – especially following the unwanted surprises bestowed upon us in recent […]

Category: Training Zone | Tuesday 17 January 2023 | Author: Anna Shields
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Five deep listening skills to help navigate workplace conflict

Listening skills are paramount to the communications process, but are often overlooked and misunderstood. Anna Shields provides five tips that will take your listening skills to the next level. Listening is the building block of all communication; it is essential for collaborative, engaged, and productive workforces. When staff are in conflict and emotions are running […]

Category: Training Zone | Tuesday 22 March 2022 | Author: Anna Shields
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How L&D can promote the benefits of conflict management skills

Managing conflict is a key skill for line managers but is often seen as an inconvenience and something for HR to handle. Now is the perfect time for L&D to help promote the benefits of conflict resolution training. The fallout from the global pandemic has permeated every level of corporate life. That includes strained relationships between […]

Category: Training Zone | Thursday 23 September 2021 | Author: Anna Shields
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Conflict management training in a virtual world

Remote working brings with it new issues and conflicts. Training people to handle these conflicts will also be happening virtually in many cases, so it’s vital that learning providers adapt their content and delivery accordingly. In today’s remote workplace, conflict hasn’t disappeared, but the way we are able to manage it has changed. This is why […]

Category: Training Zone | Tuesday 1 September 2020 | Author: Anna Shields
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