People Management

Many employers still lack the mediation skills needed to stop disagreements escalating into formal disputes, research has found. A third (33 per cent) of Britain’s workplaces do not have staff with the necessary mediation skills to resolve a workplace conflict, rising to 40 per cent among SMEs, according to a survey of 1,000 UK employers […]

Artificial intelligence is increasingly a part of everyday working life. A UK government survey found that 36 per cent of the public have used AI in their workplace in the past month and 21 per cent said it had increased their productivity. But we’re also seeing AI become more prevalent in other ways. Employees are turning to […]

Two thirds of employees involved in disagreements at work don’t feel it was resolved – but businesses believe they’re doing enough. How can HR close this critical gap? Imagine walking into an office where tension hangs thick in the air, conversations are strained and colleagues avoid each other. This is the reality for many employees […]

In today’s fast-changing workplace, diversity and inclusion have emerged as key drivers of organisational success. One facet of diversity that is gaining increasing attention is neurodiversity – the natural variations in human brain function and behavioural traits. However, misconceptions and/or a lack of awareness about neurodiversity pose challenges as they can cause conflict or enable […]

All teams experience conflict – whether they work together or remotely – and this is normal and inevitable. When managed well, conflict can even be beneficial and healthy. However, for many of us who don’t have the skills to manage conflict constructively, our perception of conflict as predominantly stressful and intimidating leads to conflict-avoidance. There […]