All organisations experience workplace conflict, which is extremely costly and resource-intensive. Our mediation services, which can be delivered in person or online, offer an effective process to manage destructive workplace disputes.
There are many benefits of using mediation. Here are five of the most important benefits.
- It’s effective – Mediation helps people find practical solutions that feel fair to everyone
- It’s efficient – Most mediations are completed within one day, and it’s a cost-effective when you compare it to the alternatives
- It’s flexible – It can be used at any stage of a dispute (although the earlier the better!).
- It’s future focused – It helps parties to find a way forward
- It creates healthy working environments – Our clients often tell us they have seen increased productivity and staff morale post-mediation
Consensio provides workplace mediation and employment mediation services in London and throughout the UK to a wide range of clients, including:
Mediation Party, Large Police Force
“I would just like to say a big thank you to Consensio. The day was very difficult and I had been dreading it but you made me feel relaxed. Even though I thought that it was going to end with no resolution, it ended in a positive way with a solution that we were both happy with. I now feel that I will be able to enjoy the Christmas period with my family instead of dreading the New Year at work.”
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What is Workplace Mediation?
Mediation is a confidential process that helps parties to talk through issues with an impartial mediator to find a way forward. Mediation works because it helps people find practical solutions that feel fair to everyone. Click here to read our unique workplace mediation case study from each party’s perspective.
What is the role of a mediator?
The mediator is an expert in helping people to communicate more effectively with each other. The mediator won’t judge, interrogate or tell parties what to do. During the mediation, the mediator’s role is to help parties get clarity about their situation, facilitate a conversation, and help reach a resolution that is mutually acceptable. For further details on the mediation process, click here.
What cases can be referred to Workplace Mediation?
A wide range of disputes can be referred. Workplace mediation cases typically include issues relating to: relationship breakdowns, personality clashes, communication problems, sickness absence due to work-related stress, allegations of bullying and harassment, allegations of discrimination, and post-grievance recommendations.
What is Employment Mediation and how is it different to Workplace Mediation?
Employment mediation usually involves the ending of a contractual relationship between an employee and employer, whereas workplace mediation involves an ongoing working relationship. In an employment mediation, the mediator’s role is to actively assist the parties to find a negotiated agreement, where there is a financial component or claim at stake. If you think you need an employment mediator, or a hybrid of workplace and employment mediation, please contact us.