Courageous Conversations: A New Guide for Better Communication at Work

When I have a problem with a colleague, I know that the sensible thing to do is to get together as soon as possible and talk it through. Apparently, I am not always very sensible. And, it turns out, nor are most people at work. We all struggle to have these conversations, and to have […]

Category: Blog | Wednesday 14 March 2018 | Author: Anna Shields
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A Strategic Approach to Conflict Resolution in the NHS

Following the success of the Healthcare People Management Association (HPMA) event with our client Guy’s & St. Thomas’ NHS Foundation Trust, we were delighted to be invited back to run another mediation and conflict management event this month. We partnered with University College Hospitals NHS Foundation Trust (UCLH) to showcase the Trust’s strategic approach to […]

Category: Blog | Wednesday 31 January 2018 | Author: Alex Efthymiades
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Our latest mediation case study from a Senior NHS Consultant

For people experiencing conflict with a colleague, work can be a very difficult place. “I want to share this story because, like many other people, workplace conflict was having a huge impact on me. I will even go so far as to say it was destroying my life. At times it felt like I was […]

Category: Blog | Thursday 11 January 2018 | Author: Anna Shields
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The Gardener, the Carpenter and… the Workplace Mediator?

What does a book by a developmental psychologist, who writes about the profound flaws in modern parenting, have in common with workplace mediation? Actually, quite a lot. I am a mother of young children who likes to read parenting books, and I am also a workplace mediator. Now that I have read “The Gardener and […]

Category: Blog | Wednesday 27 December 2017 | Author: Alex Efthymiades
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Why training as a workplace mediator could change your life….

Training Zone recently published an article by one of our clients, Mark Clements, who is Regional Head of HR for UK, Ireland, Central & Eastern Europe at Sony Europe title titled Introducing Workplace Mediation at Sony. Mark trained as a mediator five years ago, and in the article Mark describes how “becoming a workplace mediator was […]

Category: Blog | Monday 30 October 2017 | Author: Alex Efthymiades
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