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AI chatbots are getting smarter by the day. In our latest Forbes article, we look at how chatbots avoid and reduce conflict during their human-AI interactions.

A new report estimates 9.7 million employees experience workplace conflict each year at a cost to UK organizations of £28.5 billion. In our latest Forbes article, we look at what can leaders learn from this research.

Conflict can have a serious effect on our health and well-being. In a Consensio survey, 75% of respondents said conflict had impacted their mental health. In our new mediation case study, a senior manager working in the field of mental health shares a personal story of being in conflict with their boss, and how online mediation helped them […]

When dealing with a conflict situation, the emphasis is often on actions and skills; what to say, how to say it and when. In this article, we look at the importance of adopting a conflict resolution mindset. Read the article on Forbes.com

In a world where disputes can ‘go viral’, leaders and individuals need to foster a healthier approach to conflict. Workplace conflict has always had the potential to hit the headlines, but now it’s more likely than ever. On Forbes, we look at how leaders need to be aware of the potential reputational risk, and how organisations […]