3 Mediation Skills To Help Navigate Conflict In Times Of Uncertainty

By Anna Shields 15 October 2020 Organizations are facing turbulent times ahead. Not only are the U.K., U.S., and many other economies in recession, but there is no end in sight for the Covid-19 pandemic. As the continued uncertainty affects morale and well-being, minor irritations between colleagues can escalate and intensify to all-out conflict. It […]

Category: Forbes | Monday 9 November 2020 | Author: Anna Shields
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From Blame To Empathy: Lessons For Leaders To Diffuse Conflict

In the recent U.K. exam results fiasco, there has been finger-pointing in all directions. Gavin Williamson, Education Secretary, looked to blame Ofqual. The Chair of Ofqual demanded the Department of Education admit it was behind the grades U-turn. Then came high-level job losses, followed by Boris Johnson blaming a ‘mutant algorithm’. When something goes wrong, […]

Category: Forbes | Tuesday 15 September 2020 | Author: Anna Shields
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How To Avoid Conflict Contagion As U.K. Workplaces Reopen

Boris Johnson has given employers the freedom to ask staff to return to their physical workplaces from August 1, but teams are not just picking up where they left off. The new rules, fresh challenges, and continued uncertainty are likely to make workplace conflict more pronounced and complex. By creating a team conflict charter, leaders […]

Category: Forbes | Thursday 20 August 2020 | Author: Anna Shields
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