Forbes

Conflict is stressful. As a workplace mediator, I see first-hand the impact conflict has on individuals, teams, and organizations. People involved in a dispute can be stressed about what it means for their job, their health, and their relationships. The ripple effect of conflict can impact team dynamics when colleagues feel obligated to take sides […]

With predictions of an economic downturn and global recession looming, budgets will be under increasing scrutiny in the coming months. Investment in learning and development is often one of the first areas to be squeezed, with pressure to cut back on training programs and management development initiatives. One particular training area that should not be […]

Perspective-taking is a valuable leadership skill. The ability to see things from another person’s position facilitates productive debate, helps us work through problems, and build trusting relationships. Considering a range of perspectives is also an essential part of conflict resolution. Yet when people find themselves in challenging situations, perspective is often the first thing to […]

2021 was the start of the Great Resignation, when millions of workers left their jobs. This year, there are signs of a new workplace trend, one that is impacting employers and employees alike. Workplace mediators are seeing a significant increase in employee disputes being referred for mediation after a grievance has been raised, indicating that employees are […]

The summer holiday season is in full swing, with news of flight cancellations, challenging journeys and mountains of luggage. After a few years of staycations, workers are looking forward to traveling further afield. They are booking their time off, doublechecking travel insurance and turning their minds to what to pack in their suitcases. What will […]