Forbes

The summer holiday season is in full swing, with news of flight cancellations, challenging journeys and mountains of luggage. After a few years of staycations, workers are looking forward to traveling further afield. They are booking their time off, doublechecking travel insurance and turning their minds to what to pack in their suitcases. What will […]

Conflict at work can leave individuals feeling isolated. Although this was already happening before the pandemic, workplace mediators have noticed an increase in feelings of isolation in the last two years. This is taking place alongside other growing societal trends. Pre-pandemic, Dr. Vivek Murthy, the 19th U.S. Surgeon General, said that isolation and social disconnection is […]

When facing difficulties in a work or personal relationship, leaning on a trusted colleague or friend for support can be useful. In my job as a workplace mediator, I help employees navigate tricky workplace situations. Yet I still encounter conflict in my own life. Recently, when I turned to people I trust to talk things […]

“My boss is a nightmare, and I’m at my wits’ end!” When experiencing a tricky workplace relationship, workers often turn to a trusted colleague for support. But how to respond? Leap to their defense, or spend time sympathizing? Back up their views, or give advice? Although well-intentioned, misjudged support can make things worse, exacerbating conflict. […]

Stephen Covey describes trust as “The glue of life. It’s the most essential ingredient in effective communication. It’s the foundational principle that holds all relationships.” And yet, according to Edelman’s 2022 Trust Barometer, 59% of respondents say their default tendency is to distrust something until proved otherwise. This extends to interpersonal relationships, with a further 64% believing […]