Forbes

There has been so much conflict around the globe in 2023. As individuals, our ability to influence events on the world stage is limited, leaving many of us feeling powerless, disheartened, and hopeless. Even if the conflicts we encounter every day in our working lives don’t relate to current events, they often make us feel […]

Recently, news headlines have included many union wins. The United Auto Workers (UAW) negotiated historic wage deals with US car manufacturers. In the UK, the RMT declared victory by agreeing a deal that could end 18 months of crippling rail strikes. Commentators point to unions ‘winning big,’ alongside talk of employers ‘losing’ or ‘taxpayers paying the […]

The average person spends about 85,000 hours of their life at work, much of which is spent working alongside colleagues. With so many daily interactions, it’s no surprise that issues arise in these relationships. And, as many workers don’t have the skills or confidence to address these tensions, they can fester away, which impacts the individuals involved, […]

When conflict crops up at work, the impact can be significant, not just for those directly involved, but for teams, and the wider organization. The task of resolving conflict often lands with leaders, or a few specialist staff. This usually makes the skills of managing conflict the responsibility of a small number of relatively high-cost […]