Forbes

The return to the January work routine after the holidays is marked by relief by some employees. This is because it is not always ‘peaceful’ to spend extended time with family, and conflicts, old and new, can flare up. When these disagreements erupt, it’s natural to fall back into the long-established roles of the past. […]

2022 has seen many interpersonal disputes, big and small, play out publicly on the global stage. It seems wherever you look, there’s a celebrity, politician, or royal at war. From the corridors of power, to the inboxes of Elon Musk’s Twitter staff, there’s conflict. In a tech-connected world, events in the media reflect what’s played […]

Conflict is stressful. As a workplace mediator, I see first-hand the impact conflict has on individuals, teams, and organizations. People involved in a dispute can be stressed about what it means for their job, their health, and their relationships. The ripple effect of conflict can impact team dynamics when colleagues feel obligated to take sides […]

With predictions of an economic downturn and global recession looming, budgets will be under increasing scrutiny in the coming months. Investment in learning and development is often one of the first areas to be squeezed, with pressure to cut back on training programs and management development initiatives. One particular training area that should not be […]

Perspective-taking is a valuable leadership skill. The ability to see things from another person’s position facilitates productive debate, helps us work through problems, and build trusting relationships. Considering a range of perspectives is also an essential part of conflict resolution. Yet when people find themselves in challenging situations, perspective is often the first thing to […]