From Blame To Empathy: Lessons For Leaders To Diffuse Conflict
In the recent U.K. exam results fiasco, there has been finger-pointing in all directions. Gavin Williamson, Education Secretary, looked to blame Ofqual. The Chair of Ofqual demanded the Department of Education admit it was behind the grades U-turn. Then came high-level job losses, followed by Boris Johnson blaming a ‘mutant algorithm’. When something goes wrong, […]
Category: Forbes | Tuesday 15 September 2020 | Author: Anna Shields