As 2026 begins, geopolitical uncertainty is causing a sense of unease about the months ahead. It’s no wonder that an increasing number of people are avoiding the news. The Ipsos Happiness Index 2025 reports that people are less happy now than they were when the survey began 14 years ago. And in the workplace, a recent study […]
Category: Forbes | Monday 26 January 2026 | Author: Anna ShieldsConflict is everywhere you look. Disputes between heads of state and sparring between political leaders on a domestic level are a daily occurrence. Whilst workplace conflict rarely makes front-page news, the impact on the individuals involved and their employers can be significant. As businesses navigate another year of change, there are three workplace conflict trends […]
Category: Forbes | Tuesday 16 December 2025 | Author: Anna ShieldsWe live in a society where most people expect those in authority to have all the answers. In childhood, parents tell children what to do and when to say sorry. In education, teachers determine who has met the grade or fallen short. In the world of work, this tendency often continues: when workplace conflict arises, […]
Category: Forbes | Thursday 6 November 2025 | Author: Anna ShieldsConflict resolution has been on the organizational agenda for a long time, but LinkedIn’s “Skills on the Rise” for 2025 revealed something striking. Conflict mitigation is now the second fastest-growing in-demand skill that companies are hiring for, just behind AI literacy. As a conflict management professional, this shift is encouraging. For years, I’ve seen many leaders struggle […]
Category: Forbes | Wednesday 15 October 2025 | Author: Anna ShieldsWhen a colleague is experiencing workplace conflict, it’s natural to want to offer support. But what is the best way to do this? Too often, conversations focus on finding out facts, such as who said what, or trying to establish who’s “right” or “wrong”. With the pressures of busy work environments, it can also be […]
Category: Forbes | Wednesday 3 September 2025 | Author: Anna Shields
