Forbes

When facing difficulties in a work or personal relationship, leaning on a trusted colleague or friend for support can be useful. In my job as a workplace mediator, I help employees navigate tricky workplace situations. Yet I still encounter conflict in my own life. Recently, when I turned to people I trust to talk things […]

“My boss is a nightmare, and I’m at my wits’ end!” When experiencing a tricky workplace relationship, workers often turn to a trusted colleague for support. But how to respond? Leap to their defense, or spend time sympathizing? Back up their views, or give advice? Although well-intentioned, misjudged support can make things worse, exacerbating conflict. […]

Stephen Covey describes trust as “The glue of life. It’s the most essential ingredient in effective communication. It’s the foundational principle that holds all relationships.” And yet, according to Edelman’s 2022 Trust Barometer, 59% of respondents say their default tendency is to distrust something until proved otherwise. This extends to interpersonal relationships, with a further 64% believing […]

It’s been easier to avoid challenging working relationships over the last two years because many workers have not been in the office. But as the return to the office accelerates, many will inevitably have to communicate face-to-face again with ‘difficult’ colleagues – the boss who won’t budge an inch, or the colleague who storms off […]

As the year draws to a close, it’s often a time to reflect on the past 12 months. Millions of people worldwide will make New Year’s resolutions, only to abandon them again within a few weeks. This year, why not try a different approach? With workplace conflict affecting at least a third of employees each year, it’s […]