Forbes

When dealing with disputes, whether at work or at home, the emphasis is often on skills; what to say, how to say it, and when. But concentrating on actions alone can be a mistake. What many people are missing, and what can be especially tricky when you are feeling stressed or angry, is to look […]

This week, millions of people watched Oprah Winfrey interview Prince Harry and Meghan, The Duke and Duchess of Sussex. Family relationships were laid bare; there were serious allegations of racism and candid disclosures about the impact this all had on Meghan’s mental health. Sharing personal details of conflict on primetime TV may seem like an […]

Conflict is always in the headlines. Whether it’s the leader of KPMG telling hundreds of staff to “stop moaning” about the impact of the pandemic, the chaotic parish council Zoom meeting, which inspired countless memes, or the latest rift at Buckingham Palace with Prince Harry and Meghan stepping down as working royals. Disputes have always had the […]

Over the last year, the UK government has been accused of sending mixed messages about the Covid-19 pandemic. Christmas was on, and then it was off. In early January, parents were told to ‘absolutely’ send their children to school before directing schools to close the next day. Now, vaccine efficacy is in the headlines due […]

This year, as communities came together to fight Covid-19, millions of employees packed up their desks and headed for their study, kitchen, or shed.  Technology responded, supporting teams to find new ways to collaborate through digital channels. But this connected virtual workplace brought friction too. As the months rolled on, leaders started to worry that […]