Forbes

Stephen Covey describes trust as “The glue of life. It’s the most essential ingredient in effective communication. It’s the foundational principle that holds all relationships.” And yet, according to Edelman’s 2022 Trust Barometer, 59% of respondents say their default tendency is to distrust something until proved otherwise. This extends to interpersonal relationships, with a further 64% believing […]

It’s been easier to avoid challenging working relationships over the last two years because many workers have not been in the office. But as the return to the office accelerates, many will inevitably have to communicate face-to-face again with ‘difficult’ colleagues – the boss who won’t budge an inch, or the colleague who storms off […]

As the year draws to a close, it’s often a time to reflect on the past 12 months. Millions of people worldwide will make New Year’s resolutions, only to abandon them again within a few weeks. This year, why not try a different approach? With workplace conflict affecting at least a third of employees each year, it’s […]

Everyone has preferences when it comes to dealing with difficult issues. Starting in early childhood, these predispositions are carried through to adulthood and into the workplace too. While they might feel familiar and comfortable, they may also be fueling conflict. Managers can prevent conflict from getting out of hand by recognizing their natural tendencies, understanding […]

Stress at work affects most people at one time or another. And interpersonal conflict, whether it’s with a boss or a colleague, accounts for a significant proportion of this stress. According to a recent report for Acas, between 2018-2019, nearly 5 million UK employees suffered stress, anxiety, or depression due to workplace conflict. An estimated 85% of […]