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When you are struggling to communicate with a colleague, it can be hard to know what to do. Here are three ways that can help break deadlock and soothe hurt feelings. Read the article on Forbes.com.

With conflict at work affecting at least a third of us each year, it’s never been a better time to focus on improving our conflict resolution skills. Our latest Forbes article takes inspiration from three popular New Year’s resolutions and turns them into simple steps to help build your conflict resilience. Read it on Forbes.com.

  Many of us encounter conflict in our working lives. In fact, accordingly to a 2021 report, around a third of UK employees (that’s 9.7 million people) experience conflict every year. To help you deal with conflict more effectively, each year we publish a range of conflict management resources. We’ve pulled together a selection of these from […]

1-5 November 2021 is Stress Awareness Week. Our latest Forbes article highlights three areas where leaders can support their staff in handling the stress of workplace conflict. Read the article on Forbes.com.  

By using some of the key techniques of a professional listener, leaders can pick up clues as to what’s going on beneath the surface and better support their teams in resolving conflict in the hybrid office. Read our latest Forbes article to learn more.