Empathy: The hard but important skill

Empathy has become something of a buzz word in business recently. Alex Efthymiades, co-founder of  workplace mediation experts Consensio, explores why and how workplaces can encourage more empathy… In this article you will learn: What other people have said about empathy Why empathy is important How companies are encouraging their employees to be more empathic A […]

Category: Virgin | Monday 19 November 2018 | Author: Alex Efthymiades
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The Brave New World of Healthy Workplace Conflict

If your organisation is entirely free from workplace conflict, then this article is not for you. If, on the other hand, you are aware of conflicts of interest, disputes or disagreements arising in your organisation, then read on. In this article, we invite you to reflect on the way such disagreements are handled in your […]

Category: Entrepreneur&Investor | Wednesday 12 September 2018 | Author: Tania Coke
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Speaking from the Soul in Mediation

I’ve recently become aware in myself of two very different voices. One I call my social voice. It is a respectable, adult voice, which justifies things on the basis of logic and social convention. It favours long words and buzz words and doesn’t mind a bit of jargon. The other voice, I call my personal […]

Category: UK Mediation Journal | Tuesday 14 August 2018 | Author: Tania Coke
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How mediation can help resolve workplace conflicts in the NHS

My mediation journey is a story of transformation, not just for me, but also for the NHS trust I work for. Over a decade ago, I was a union rep known as the ‘grievance king.’ Now, I am the mediation coordinator of our internal mediation service and I have been involved in over 100 workplace […]

Category: Healthcare Leader | Tuesday 17 July 2018 | Author: Kate Cymerman
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Changing the culture of conflict

Tania Coke thinks a little conflict can be a good thing. A new vision of organisational conflict is emerging. In this vision, conflict is no longer seen as a destructive force, destined to drag down morale, productivity and profits. Instead, conflict becomes an opportunity for learning and growth, which can increase creativity and boost motivation and […]

Category: Training Journal | Thursday 12 July 2018 | Author: Tania Coke
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