Kindness is not usually a word one associates with conflict. When a teammate feels wronged by a colleague, the focus tends to be on establishing who’s right and who’s wrong. Emotions are often running high, both in the heat of the moment and after one has dwelt on the situation. Summoning the desire and generosity […]
Category: Forbes | Monday 2 December 2024 | Author: Anna ShieldsA recent report from the Chartered Institute of Personnel and Development (CIPD)* highlighted two important findings: a significant gap in conflict resolution skills, and a marked divide between employers and employees. Based on data from more than 2,000 employers and 5,000 employees in the UK, the report confirmed that conflict is a common occurrence in […]
Category: UK Mediation Journal | Tuesday 19 November 2024 | Author: Alex EfthymiadesTwo thirds of employees involved in disagreements at work don’t feel it was resolved – but businesses believe they’re doing enough. How can HR close this critical gap? Imagine walking into an office where tension hangs thick in the air, conversations are strained and colleagues avoid each other. This is the reality for many employees […]
Category: People Management | Thursday 7 November 2024 | Author: Anna ShieldsA recent report from the Chartered Institute of Personnel and Development (CIPD) highlighted two important findings: a significant gap in conflict resolution skills and a marked divide between employers and employees. Based on data from more than 2,000 employers and 5,000 employees in the UK, the report confirmed that conflict is a common occurrence in the workplace, […]
Category: Forbes | Wednesday 30 October 2024 | Author: Anna ShieldsThe rise of artificial intelligence (AI) has happened at breakneck speed. We have gone from occasionally interacting with a chatbot at the bank, to asking sophisticated generative AI tools, such as ChatGPT, to prepare speeches, generate surveys and write complex reports. In the workplace, AI can automate some time-consuming tasks, which frees up the time […]
Category: Training Zone | Thursday 17 October 2024 | Author: Anna Shields
