With the pace of change in many organizations faster than ever, and workplace conflict at its highest levels, demands on leaders continue to grow. This is where the principles of mediation offer valuable insights. In my workplace mediation practice, I have seen how these principles can be applied not just in conflict situations, but in everyday […]
Category: Forbes | Thursday 23 April 2026 | Author: Anna ShieldsWorkplace conflict in on the rise – but are HR policies responsible for causing it, and are HR professionals not equipped to deal with it?… In a career spanning more than 25 years – one which has seen her rise to be a former Group Director of Organisational Capability, an ex HR Director at Unilever […]
Category: HR Grapevine | Thursday 26 March 2026 | Author: Alex EfthymiadesArtificial intelligence is increasingly a part of everyday working life. A UK government survey found that 36 per cent of the public have used AI in their workplace in the past month and 21 per cent said it had increased their productivity. But we’re also seeing AI become more prevalent in other ways. Employees are turning to […]
Category: People Management | Thursday 26 March 2026 | Author: Anna ShieldsAnger in the workplace makes people feel uncomfortable. It can manifest as raised voices, tense body language, or passive-aggressive behavior. While our instinct may be to react defensively, avoid the person, or vent to co-workers, this rarely leads to a positive outcome. In workplace mediation, anger is almost always in the room. Sometimes, individuals feel […]
Category: Forbes | Thursday 5 March 2026 | Author: Anna ShieldsConflict is often perceived as something to fear, an uncomfortable disruption which is best side-stepped to preserve harmony. Yet when we avoid conflict, this is far more damaging than when we take the proactive step to informally address it. When managed thoughtfully and collaboratively, conflict can be a powerful force for clarity, creativity and strengthened […]
Category: UK Mediation Journal | Friday 27 February 2026 | Author: Alex Efthymiades
