‘I know I’m not a bully, and I felt the need to say that’: an employee’s account of mediation

Every HR professional will be aware of the benefits of workplace mediation, particularly if it can avoid the cost and stress of an employment tribunal. But how does it feel for the employee? Here’s one anonymous worker’s experience of the process.  I never discovered mediation – it discovered me. After 15 years of success as […]

Category: Personnel Today | Wednesday 2 October 2019 | Author: Anna Shields
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Resolving not to solve other people’s workplace conflicts

There’s a well-known chinese proverb that teaches: “Give a man a fish and you feed him for a day. Teach a man to fish and you feed him for a lifetime.” At the heart of this are two principles, both of which chime with the wisdom of our times. Contributor Tania Coke, Senior Mediation consultant […]

Category: The HR Director | Thursday 22 August 2019 | Author: Tania Coke
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Lifting the Heavy Weight of Mediation

I’ve recently discovered a new podcast entitled ‘Heavyweight’, and I’m hooked! The show is hosted by Jonathan Goldstein and the premise is simple. In each episode, Jonathan helps his guest (and in some cases himself) deal with an issue from their past that remains unresolved. Season 1 kicks off in a personal way, with Jonathan’s […]

Category: UK Mediation Journal | Wednesday 24 July 2019 | Author: Anna Shields
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Soft skills: how to make people trust you at work

The key to clear communication and effective collaboration at work is trust – but how can we inspire trust in others and learn to trust them in turn ourselves? Here, we’ll look at some training methods that can help develop these skills. As more and more work becomes automated, we need to consider the qualities human beings […]

Category: Training Zone | Thursday 27 June 2019 | Author: Tania Coke
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Workplace Conflict is a Growing Mental Health Issue

“I needed to stay away from people, stay in my office with the door shut.” A new survey from one of the UK’s leading workplace mediation and conflict management providers, Consensio, has highlighted the significant link between workplace conflict and the worrying growth in mental health issues. Consensio surveyed 57 individuals who attended workplace mediation to […]

Category: Personnel Today | Monday 13 May 2019 | Author: Anna Shields
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