One of the recommendations in the Keep Britain Working review is the use of alternative dispute resolution (ADR) as a way to mitigate difficult issues when an employee returns to work. How will this work in practice and could it deliver on this promise? Jo Faragher reports The publication of the final report of Keep […]
Category: Personnel Today | Thursday 13 November 2025 | Author: Anna ShieldsWe live in a society where most people expect those in authority to have all the answers. In childhood, parents tell children what to do and when to say sorry. In education, teachers determine who has met the grade or fallen short. In the world of work, this tendency often continues: when workplace conflict arises, […]
Category: Forbes | Thursday 6 November 2025 | Author: Anna ShieldsConflict resolution has been on the organizational agenda for a long time, but LinkedIn’s “Skills on the Rise” for 2025 revealed something striking. Conflict mitigation is now the second fastest-growing in-demand skill that companies are hiring for, just behind AI literacy. As a conflict management professional, this shift is encouraging. For years, I’ve seen many leaders struggle […]
Category: Forbes | Wednesday 15 October 2025 | Author: Anna ShieldsConflict is often an overlooked factor as businesses focus on retention. Discover how early intervention can protect retention, morale and your bottom line. More than two in five (42%) employees who left their jobs voluntarily in the past year report that their manager or organisation could have done something to keep them, according to research from Gallup. As […]
Category: HR Magazine | Friday 12 September 2025 | Author: Anna ShieldsWhen a colleague is experiencing workplace conflict, it’s natural to want to offer support. But what is the best way to do this? Too often, conversations focus on finding out facts, such as who said what, or trying to establish who’s “right” or “wrong”. With the pressures of busy work environments, it can also be […]
Category: Forbes | Wednesday 3 September 2025 | Author: Anna Shields
