Conflict is a normal part of working life, but that does not make it easy to deal with. When tensions are not resolved, the impact on wellbeing can be significant. Studies have found that 57% of people who report conflict at work experience stress, anxiety, or depression as a result. World Wellbeing Week encourages organizations to recognize the […]
Category: Forbes |
Thursday 2 July 2026 | Author:
Anna Shields
Many employers still lack the mediation skills needed to stop disagreements escalating into formal disputes, research has found. A third (33 per cent) of Britain’s workplaces do not have staff with the necessary mediation skills to resolve a workplace conflict, rising to 40 per cent among SMEs, according to a survey of 1,000 UK employers […]
Category: People Management |
Thursday 25 June 2026 | Author:
Alex Efthymiades
Many organizations invest in communication training, psychological safety initiatives, and speak-up cultures, yet workplace conflict continues to rise. Leaders often assume that developing confidence and conflict capability will improve how employees handle disagreement, but they may be overlooking another dynamic. In many cases, the real problem is not conflict itself, but people’s tendency to avoid it. […]
Category: Forbes |
Thursday 4 June 2026 | Author:
Anna Shields
Conflict at work is at a record high. According to a September 2025 survey by Acas, 44 per cent of working age people in the UK had experienced conflict at work in the past 12 months, the highest ever reported in a survey of British workers. More than half of workers who had been involved in a […]
Category: Training Zone |
Thursday 23 April 2026 | Author:
Anna Shields
With the pace of change in many organizations faster than ever, and workplace conflict at its highest levels, demands on leaders continue to grow. This is where the principles of mediation offer valuable insights. In my workplace mediation practice, I have seen how these principles can be applied not just in conflict situations, but in everyday […]
Category: Forbes |
Thursday 23 April 2026 | Author:
Anna Shields