We live in a time of extraordinary technological connectivity, yet our human connections often feel more fragmented than ever. The pace of work, the dominance of digital communication, hybrid and remote arrangements, and growing societal polarisation all play a part. We are constantly engaging, but how often are we truly listening? How often are we […]
Category: UK Mediation Journal | Friday 4 July 2025 | Author: Alex EfthymiadesIn the last five years, it’s become clear to many HR experts that an increasing number of employees feel ‘disconnected’ at work. Where offices were once hubs for collaboration and social interaction, many now stand partially filled. Even before the Covid-19 pandemic, Dr. Vivek Murthy, the 19th US Surgeon General, observed that isolation and social disconnection […]
Category: HR Zone | Friday 4 July 2025 | Author: Anna ShieldsIn times of uncertainty and change, building a culture of accountability is essential for leaders as they navigate workplace conflict. While many organizations have centralized systems for managing disputes, these put the burden of managing conflict on HR professionals. Yet the most effective way for organizations to manage conflict informally and quickly is to embed […]
Category: Forbes | Thursday 12 June 2025 | Author: Anna ShieldsWith AI now woven into daily life, it’s tempting to turn to it for quick answers, including when dealing with something as complex as conflict at work. Tools like ChatGPT can be prompted to spot patterns, ask questions to resolve conflict, and even anticipate future disputes. Yet, a workplace mediator will tell you that when […]
Category: Forbes | Wednesday 7 May 2025 | Author: Anna ShieldsConflict within teams is often viewed negatively, but when managed well, it can drive innovation and creativity. Managers play a key role in guiding team members through these inevitable challenges, enabling differing opinions to emerge and fostering constructive debate. Yet, with competing pressures, it can be tempting for managers to ignore issues or impose a solution to […]
Category: Forbes | Monday 7 April 2025 | Author: Anna Shields
