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Should Leaders Prioritize Conflict Mitigation Or Conflict Resolution?

Conflict resolution has been on the organizational agenda for a long time, but LinkedIn’s “Skills on the Rise” for 2025 revealed something striking. Conflict mitigation is now the second fastest-growing in-demand skill that companies are hiring for, just behind AI literacy. As a conflict management professional, this shift is encouraging. For years, I’ve seen many leaders struggle […]

Category: Forbes | Wednesday 15 October 2025 | Author: Anna Shields
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Ask This Simple Question To Help Resolve Workplace Conflict

When a colleague is experiencing workplace conflict, it’s natural to want to offer support. But what is the best way to do this? Too often, conversations focus on finding out facts, such as who said what, or trying to establish who’s “right” or “wrong”. With the pressures of busy work environments, it can also be […]

Category: Forbes | Wednesday 3 September 2025 | Author: Anna Shields
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Creative Leadership: 3 Ways To Turn Tension Into Growth

In today’s fast-paced and uncertain business landscape, growth and innovation are high on the agenda of many leaders. According to PwC’s UK CEO Survey 2025, 66% of UK CEOs are actively developing new business capabilities or operating models in pursuit of growth. To unlock that growth, leaders must cultivate creative leadership. This means building an organizational culture […]

Category: Forbes | Monday 4 August 2025 | Author: Anna Shields
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Essential Conflict Management Skills for the Modern Workplace

We live in a time of extraordinary technological connectivity, yet our human connections often feel more fragmented than ever. The pace of work, the dominance of digital communication, hybrid and remote arrangements, and growing societal polarisation all play a part. We are constantly engaging, but how often are we truly listening? How often are we […]

Category: UK Mediation Journal | Friday 4 July 2025 | Author: Alex Efthymiades
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The loneliness-conflict loop: How HR can break the cycle

In the last five years, it’s become clear to many HR experts that an increasing number of employees feel ‘disconnected’ at work. Where offices were once hubs for collaboration and social interaction, many now stand partially filled. Even before the Covid-19 pandemic, Dr. Vivek Murthy, the 19th US Surgeon General, observed that isolation and social disconnection […]

Category: HR Zone | Friday 4 July 2025 | Author: Anna Shields
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