Conflict at work is at a record high. According to a September 2025 survey by Acas, 44 per cent of working age people in the UK had experienced conflict at work in the past 12 months, the highest ever reported in a survey of British workers. More than half of workers who had been involved in a […]
Category: Training Zone | Thursday 23 April 2026 | Author: Anna ShieldsWith the pace of change in many organizations faster than ever, and workplace conflict at its highest levels, demands on leaders continue to grow. This is where the principles of mediation offer valuable insights. In my workplace mediation practice, I have seen how these principles can be applied not just in conflict situations, but in everyday […]
Category: Forbes | Thursday 23 April 2026 | Author: Anna ShieldsWorkplace conflict in on the rise – but are HR policies responsible for causing it, and are HR professionals not equipped to deal with it?… In a career spanning more than 25 years – one which has seen her rise to be a former Group Director of Organisational Capability, an ex HR Director at Unilever […]
Category: HR Grapevine | Thursday 26 March 2026 | Author: Alex EfthymiadesArtificial intelligence is increasingly a part of everyday working life. A UK government survey found that 36 per cent of the public have used AI in their workplace in the past month and 21 per cent said it had increased their productivity. But we’re also seeing AI become more prevalent in other ways. Employees are turning to […]
Category: People Management | Thursday 26 March 2026 | Author: Anna ShieldsAnger in the workplace makes people feel uncomfortable. It can manifest as raised voices, tense body language, or passive-aggressive behavior. While our instinct may be to react defensively, avoid the person, or vent to co-workers, this rarely leads to a positive outcome. In workplace mediation, anger is almost always in the room. Sometimes, individuals feel […]
Category: Forbes | Thursday 5 March 2026 | Author: Anna Shields
