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Managing COVID-19 conflict

In these extraordinary times, leaders have a critical role to play in identifying and resolving struggles. By Anna Shields Director and co-founder Consensio  Nowhere has been left untouched by the COVID-19 pandemic and FMCG is one of the sectors most affected, putting organisations and their staff under intense pressure. The huge, unplanned fluctuations in demand across the consumables […]

Category: FMCG CEO | Tuesday 21 April 2020 | Author: Anna Shields
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What can we learn from how the NHS manages conflict?

Unresolved workplace conflict can have a serious effect in any organisation. But in healthcare, where it has the potential to put lives at risk, the effective management of conflict is particularly critical. The NHS is one of the world’s largest employers and conflict in the workplace is never far from the surface. Only recently, a Royal […]

Category: The HR Director | Tuesday 14 April 2020 | Author: Anna Shields
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Working from home: How HR can deal with the daily dilemmas

With schools potentially out for summer, the practical challenges of managing a remote workforce and supporting managers to deal with their own teams have just got even more difficult. From dropped video calls to managing expectations around working with children at home, how can HR professionals cope?  For HR departments across the UK, Monday (23 March) […]

Category: Personnel Today | Tuesday 24 March 2020 | Author: Alice Mitchell
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Conflict management: what we can learn from Samurai culture

When looking to develop your mediation skills in the workplace, we could all learn something from the Japanese way of communication, which embraces ambiguity and complexity.  To me, a British mediator, it is obvious that the best way to handle a dispute is to talk about it. Well, it was obvious until I moved to […]

Category: HR Zone | Monday 9 March 2020 | Author: Tania Coke
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Why conflict is ruining your workplace – and how to fix it

When staff fall out, everyone in your business suffers. Here’s how HR can begin the fightback On paper, they don’t seem like much. A colleague is excluded from work conversations and not invited to a meeting when a new project is introduced. Another is cut off in the middle of answering a question or pulled […]

Category: People Management | Friday 24 January 2020 | Author: Anna Shields
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