Themes in workplace conflict over the pandemic era

  Workplace mediators have noticed some new themes in employee conflict over the pandemic. By understanding these, leaders have an opportunity to better support staff in addressing the issues they face. Read more in our latest Forbes article.    

Category: Blog | Wednesday 28 July 2021 | Author: Anna Shields
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3 ways AI chatbots are programmed to minimise conflict

AI chatbots are getting smarter by the day. In our latest Forbes article, we look at how chatbots avoid and reduce conflict during their human-AI interactions.

Category: Blog | Wednesday 30 June 2021 | Author: Anna Shields
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9.7 Million U.K. Employees Need Conflict On The Board Agenda

A new report estimates 9.7 million employees experience workplace conflict each year at a cost to UK organizations of £28.5 billion. In our latest Forbes article, we look at what can leaders learn from this research.

Category: Blog | Thursday 3 June 2021 | Author: Anna Shields
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New case study: How online mediation helped resolve conflict during the pandemic

Conflict can have a serious effect on our health and well-being. In a Consensio survey, 75% of respondents said conflict had impacted their mental health. In our new mediation case study, a senior manager working in the field of mental health shares a personal story of being in conflict with their boss, and how online mediation helped them […]

Category: Blog | Tuesday 18 May 2021 | Author: Anna Shields
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Diffusing conflict by adopting a positive conflict mindset

When dealing with a conflict situation, the emphasis is often on actions and skills; what to say, how to say it and when. In this article, we look at the importance of adopting a conflict resolution mindset. Read the article on

Category: Blog | Tuesday 4 May 2021 | Author: Anna Shields
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