New Year’s “Conflict Resolutions”

Today is the day that many of us reflect on the year we’ve had, and based on those reflections, we make resolutions for the New Year. They may be the same resolutions we make every year, such as the need to exercise more, maintain a better work-life balance, or travel to that unusual destination we’ve […]

Category: Blog | Thursday 31 December 2015 | Author: Alex Efthymiades
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Workplace Conflict: Is the workplace itself part of the problem?

We recently received a very interesting infographic from the University of Southern California (USC) on the psychology of different office spaces. We know that workplace stress can have long-lasting negative consequences on employees. Long hours, unrealistic demands, and looming layoffs can lead to personal health problems in addition to increased workplace conflict. However, these problems […]

Category: Blog | Thursday 17 December 2015 | Author: Alex Efthymiades
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The Rush to Find a Solution to a Conflict Situation

Last week, we delivered a 2-day mediation skills course to very senior managers at a well-known organisation in London. It was a great course, with delegates who were intelligent, self-reflective, engaged and willing to learn new skills that will help them to resolve workplace conflict situations more effectively in the future. What strikes me when […]

Category: Blog | Thursday 26 November 2015 | Author: Alex Efthymiades
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Kent Community Health NHS Foundation Trust wins award for their ‘Facilitated Conversations’ Service

It was lovely to hear that one of our clients, Kent Community Health NHS Foundation Trust, has won an award for staff health and wellbeing. The Trust employs over 5,500 staff across three counties, and is one of the biggest providers of NHS community healthcare in the UK. In 2013, Consensio was commissioned to provide […]

Category: Blog | Thursday 12 November 2015 | Author: Alex Efthymiades
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The power of openness in workplace mediation

I have been reflecting on a recent workplace mediation I facilitated. The parties’ relationship was transformed through mediation, and I have been trying to work out how the mediation process helped. Prior to mediation, the two parties were not able to talk to each other without the presence of a third person, and they were […]

Category: Blog | Wednesday 28 October 2015 | Author: Anna Shields
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