When you’re experiencing workplace conflict, do you avoid confrontation or react impulsively? Neither of these reactions will resolve the issue. In fact, they are likely to make things worse. We can all learn to respond to conflict calmly and in control, rather than reacting to it blindly and irrationally. By doing so, we can build more collaborative and healthy relationships, both […]
Category: Blog |
Wednesday 2 December 2020 | Author:
Anna Shields
Workplace conflict is more likely to flare up when organisations are under pressure. In our latest article on Forbes, we share three principles of mediation that leaders can use to help diffuse and resolve workplace conflict.
Category: Blog |
Monday 19 October 2020 | Author:
Anna Shields
In our second article for Forbes, we look at how blame impacts our relationships. By moving away from a victim mindset and focusing on understanding and empathy, we can break the cycle of blame and diffuse conflict.
Category: Blog |
Wednesday 9 September 2020 | Author:
Anna Shields
We are delighted to share our first post on Forbes, the global business media platform. As a Forbes contributor, we will be writing regular pieces, covering all aspects of workplace conflict, from prevention and resolution to building conflict resilience. Our first article explores how to avoid conflict contagion in the coming months. As leaders continue to manage physically-dispersed teams […]
Category: Blog |
Wednesday 5 August 2020 | Author:
Anna Shields
Workplace conflict doesn’t just happen when people are working physically together – it can still rise to the surface when teams work remotely. The additional challenges of remote working during the current pandemic can also make conflict more pronounced and complex. To support you during this uncertain and challenging time, we have developed a short guide to Managing Workplace […]
Category: Blog |
Thursday 4 June 2020 | Author:
Anna Shields