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By using some of the key techniques of a professional listener, leaders can pick up clues as to what’s going on beneath the surface and better support their teams in resolving conflict in the hybrid office. Read our latest Forbes article to learn more.

Everyone is busy – so why spend time on conflict? On Forbes.com, we look at why conflict takes time and the benefits of giving resolution the time it needs.

  Workplace mediators have noticed some new themes in employee conflict over the pandemic. By understanding these, leaders have an opportunity to better support staff in addressing the issues they face. Read more in our latest Forbes article.    

AI chatbots are getting smarter by the day. In our latest Forbes article, we look at how chatbots avoid and reduce conflict during their human-AI interactions.

A new report estimates 9.7 million employees experience workplace conflict each year at a cost to UK organizations of £28.5 billion. In our latest Forbes article, we look at what can leaders learn from this research.