Training Journal

Today’s teams operate across boundaries of culture, generation and lifestyle – and this can lead to conflict. Tania Coke reveals how to overcome differences in a multicultural working environment. The mono-cultural team is a thing of the past. In Britain today, it’s hard to find any team that does not operate across boundaries of ethnicity, […]

Making time for other people can help them and you, says Tania Coke. We hear a lot these days about the importance of me-time. I’m all for it. My idea of me-time would be going to bed with a good book and a cup of tea or sitting in a café and writing my diary. These […]

Tania Coke thinks a little conflict can be a good thing. A new vision of organisational conflict is emerging. In this vision, conflict is no longer seen as a destructive force, destined to drag down morale, productivity and profits. Instead, conflict becomes an opportunity for learning and growth, which can increase creativity and boost motivation and […]

Leave or remain, Brexit has given us a chance to re-evaluate our debating abilities, says Tania Coke. What I found most striking about the Brexit referendum was not its outcome, but the nature of the debate that led up to it. We Brits – or what I saw of us in politicians, economists, journalists, family, friends […]

Thinking about your communication with others is an important skill to continuously develop. Tania Coke shares some tips. The terms “active listening” and “emotional intelligence” have become common-place in organisational life. Many of us have attended communication skills or conflict management training courses and pride ourselves on our interpersonal skills. It’s one thing to listen […]