Mediation: Part Four – How to deal with the outcome – HR Zone

When destructive workplace conflict rears its ugly head, it will typically be an HR professional who suggests mediation as an option to try and resolve the situation By the time the case gets to mediation, this ‘referrer’ will probably have invested significant time and emotion in it and will most likely have expectations about the […]

Category: HR Zone | Tuesday 8 November 2011 | Author: Tania Coke
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Mediation: Part Three -How to prepare participants effectively – HR Zone

The prospect of attending a mediation session in order to try and settle a workplace dispute can be very daunting for everyone concerned. So what can HR professionals do to support people and help prepare them for the big day? 1. Clarify the mediation process Most providers supply all parties with a written document that gives […]

Category: HR Zone | Tuesday 1 November 2011 | Author: Tania Coke
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Mediation: Part Two -How to find the right provider – HR Zone

Anna Shields & Tania Coke, Consensio The mediation industry has no single regulatory body. The Civil Mediation Council runs a workplace mediation provider registration scheme, which provides a register of mediation suppliers. Although this is a positive step forward, as yet there is no single code of good practice for workplace mediators and the scheme relies on […]

Category: HR Zone | Tuesday 25 October 2011 | Author: Anna Shields & Tania Coke
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Mediation: Part One – When to use it and why – HR Zone

Alex Efthymiades & Tania Coke, Consensio Mediation is increasingly gaining prominence as an effective means of resolving workplace disputes. Yet for many organisations, it is still a relatively untested approach compared to more formal processes such as disciplinary and grievance procedures. In the first of a four part series on the subject, we provide guidance […]

Category: HR Zone | Tuesday 18 October 2011 | Author: Anna Shields
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Success and sustainability in mediation – HR Magazine

In January this year, the UK Government announced details of a consultation on workplace disputes, directly aimed at achieving earlier resolution of conflict for all parties involved. The Government is considering how organisations can make more use of dispute resolution tools such as mediation and is seeking further information on its use, costs, benefits and […]

Category: HR Magazine | Friday 19 August 2011 | Author: Tania Coke
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