If handled constructively, workplace conflict can lead to improved relationships and enhanced performance, writes Tania Coke. When workplace conflict is handled badly, the outcome can be ugly: toxic atmospheres, destructive relationships, shattered self-esteem and high rates of sickness absence and employee turnover. But when handled well, conflict can deepen relationships, raise self-awareness, spark creativity and […]
Category: Changeboard |
Wednesday 6 September 2017 | Author:
Tania Coke
Witnessing British politics of late has been a stark reminder of the dangers of polarisation. In the EU referendum, an immensely complex issue was reduced to two choices: Remain or Leave. In the recent General Election, the entire political spectrum seemed to shrink to two political positions: Tory or Labour. Mediation theory tells us that […]
Category: UK Mediation Journal |
Thursday 3 August 2017 | Author:
Tania Coke
By Jane Simms Resolving workplace differences is a fine art – and many businesses have been getting it dramatically wrong Put down the franking machine and step away from your annoying colleague: the first rule of resolving conflict at work is to stop thinking of it as a problem. We see confrontation and disagreement as […]
Category: People Management |
Thursday 27 July 2017 | Author:
Hannah King
We spend more time with them than family and friends: our co-workers, colleagues, managers and bosses. Each day, relative strangers sit side-by-side, as they do some key-tapping, meeting-doing, phone-calling and idea-having – all in the name of work. Yet, whilst the majority of UK workers get on – we’re British for goodness sake – some […]
Category: HR Grapevine |
Thursday 13 July 2017 | Author:
Anna Shields
It’s a perennial problem that most of us have either witnessed or even been a part of. You are good at your job and get promoted to a position where, very soon, you find that you are no longer doing ‘your job’. Instead, you are managing teams of people with little support or understanding on […]
Category: Training Zone |
Tuesday 4 July 2017 | Author:
Anna Shields