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Surely HR is tough enough already? How to transfer conflict management responsibility back to managers – HR Review

The life of a HR director has never been harder. The abundance of employment legislation and tendency to cut to formal process straight away has placed even greater strain on HR departments. The need for HR to be seen to deliver value to the organisation, not just transactional processes, has made HR a tough place […]

Category: HR Review | Friday 30 October 2015 | Author: Anna Shields
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What can you do to defuse workplace conflicts? – Part One – HR Zone

What could you do to help defuse workplace conflicts? This two-part series outlines the core skills used by trained mediators in a workplace mediation. These skills can be applied on an informal basis, as a means of managing workplace conflict at the earliest stage. Following Consensio’s mediation principles, we assume firstly that your involvement is […]

Category: HR Zone | Tuesday 27 October 2015 | Author: Alex Efthymiades & Tania Coke
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What can Amazon teach us about workplace relations? – Personnel Today

Amazon may be one of the world’s most successful online retailers, but the company hit the headlines recently due to the allegations of its “bruising” approach to workplace relations. What long-term impact does a culture like this have on employees? A recent New York Times (NYT) article stated that the founder, Jeff Bezos, believes that “harmony is […]

Category: Personnel Today | Monday 19 October 2015 | Author: Alex Efthymiades
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Difficult Conversations – S&PA Professional, Autumn Issue

Few people are comfortable addressing problems directly but sweeping things under the carpet will create bigger issues in the long run. Alexandra Efthymiades offers a beginners’ guide to handling tricky discussions. DIFFICULT CONVERSATIONS Whether it’s a gym manager who has to discipline a junior member of staff or a trainer who needs to raise a […]

Category: S&PA Professional | Thursday 15 October 2015 | Author: Alex Efthymiades
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The Power of an Open Mind – HR Magazine

People embroiled in conflict express themselves in many different ways; some contain themselves in steely silence, others let rip with verbal tirades. But there is one behaviour that is close to universal and may be the one thing that most exacerbates and prolongs the suffering of conflict.  By the same token, if it could be […]

Category: HR Magazine | Tuesday 14 July 2015 | Author: Tania Coke
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