I’ve recently become aware in myself of two very different voices. One I call my social voice. It is a respectable, adult voice, which justifies things on the basis of logic and social convention. It favours long words and buzz words and doesn’t mind a bit of jargon. The other voice, I call my personal […]
Category: UK Mediation Journal | Tuesday 14 August 2018 | Author: Tania CokeMy mediation journey is a story of transformation, not just for me, but also for the NHS trust I work for. Over a decade ago, I was a union rep known as the ‘grievance king.’ Now, I am the mediation coordinator of our internal mediation service and I have been involved in over 100 workplace […]
Category: Healthcare Leader | Tuesday 17 July 2018 | Author: Kate CymermanTania Coke thinks a little conflict can be a good thing. A new vision of organisational conflict is emerging. In this vision, conflict is no longer seen as a destructive force, destined to drag down morale, productivity and profits. Instead, conflict becomes an opportunity for learning and growth, which can increase creativity and boost motivation and […]
Category: Training Journal | Thursday 12 July 2018 | Author: Tania CokeWhy do so many managers shy away from having tough conversations with employees? Knowing what to say at the right time can help nip conflicts and other issues in the bud, explains Tania Coke from workplace mediation specialists Consensio. When I have a problem with a colleague, I know that the sensible thing to do […]
Category: Personnel Today | Monday 25 June 2018 | Author: Tania CokeThe changing world of work is upon us, and with it comes challenges. For instance, I do not envy the human moderators working for Facebook. On the one hand, they have to uphold Facebook’s mission of embracing diverse views. On the other, their job is to censor views which are harmful to society and they […]
Category: HRD Connect | Wednesday 6 June 2018 | Author: Tania Coke
