Promoting a Principled Approach to Mediation in the Public Sector – Opportunities

The Government recently published its response to the consultation on Resolving Workplace Disputes, placing mediation centre-stage in its strategy of reducing the cost of workplace conflict and improving the culture of employment relations in both the private and public sectors. It outlined plans for a long-term programme to make mediation a more accepted and trusted […]

Category: Opportunities | Thursday 1 March 2012 | Author: Tania Coke
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Finding Harmony – The HR Director

In recession, the volume and intensity of organisational disputes inevitably soars. What can an organisation do to protect itself from this tide of destructive conflict? Asks Tania Coke, Senior Mediation Consultant, Consensio Interpersonal disagreement and difference are inevitable, even healthy features of organisational life. At best, they can foster constructive debate, healthy competition, innovation, and […]

Category: The HR Director | Wednesday 14 December 2011 | Author: Tania Coke
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Mediation: Part Four – How to deal with the outcome – HR Zone

When destructive workplace conflict rears its ugly head, it will typically be an HR professional who suggests mediation as an option to try and resolve the situation By the time the case gets to mediation, this ‘referrer’ will probably have invested significant time and emotion in it and will most likely have expectations about the […]

Category: HR Zone | Tuesday 8 November 2011 | Author: Tania Coke
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Mediation: Part Three -How to prepare participants effectively – HR Zone

The prospect of attending a mediation session in order to try and settle a workplace dispute can be very daunting for everyone concerned. So what can HR professionals do to support people and help prepare them for the big day? 1. Clarify the mediation process Most providers supply all parties with a written document that gives […]

Category: HR Zone | Tuesday 1 November 2011 | Author: Tania Coke
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Mediation: Part Two -How to find the right provider – HR Zone

Anna Shields & Tania Coke, Consensio The mediation industry has no single regulatory body. The Civil Mediation Council runs a workplace mediation provider registration scheme, which provides a register of mediation suppliers. Although this is a positive step forward, as yet there is no single code of good practice for workplace mediators and the scheme relies on […]

Category: HR Zone | Tuesday 25 October 2011 | Author: Anna Shields & Tania Coke
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