Putting empathy back on the workplace agenda – HR Zone

One of the more surprising items on the British political agenda this year was empathy.  This is largely thanks to Labour leader Ed Miliband, who has cited empathy as one of his core political values and has even recruited the help of empathy expert Professor Simon Baron Cohen to develop his “politics of empathy”.   It […]

Category: HR Zone | Monday 26 January 2015 | Author: Anna Shields
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Case Study: Independent Police Complaints Commission – People Management

By Carly Chynoweth Plebgate, child abuse in Rotherham, the Hillsborough tragedy: the Independent Police Complaints Commission (IPCC), responsible for monitoring the police forces of England and Wales, investigates some of the most complex, difficult and emotionally charged scenarios in law enforcement. People who come into contact with the organisation – police officers, victims and family […]

Category: People Management | Thursday 1 January 2015 | Author: Hannah King
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From Animosity, Serendipity – The HR Director

The workplace is a notorious breeding ground for conflict; from trivial spats to multi-million pound court cases, and the conditions are becoming ever more conductive to conflict. But could this development be an opportunity in disguise that could improve the situation? If senior executives treat differences of opinions as opportunities to expand their worldviews and […]

Category: The HR Director | Monday 1 December 2014 | Author: Anna Shields
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How conflict resolution and mediation can decrease workplace absence – HR Review

Workplace absenteeism has a massive impact on UK business. Whilst employers expect employees to miss a certain number of days a year due to coughs, colds and minor illnesses, excessive absences can lead to decreased productivity and a negative impact on an organisation’s bottom line. Figures from the Office of National Statistics show that 131 […]

Category: HR Review | Saturday 1 November 2014 | Author: Anna Shields
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Understanding the psychology of conflict – HR Zone

Organisations devote huge amounts of money to conflict: in trying to prevent it, and trying to manage it when it does arise.  So it is well worth devoting time to understanding this phenomenon that is conflict. Where does it come from? And why does it arise with such predictable regularity? We can see conflict in terms […]

Category: HR Zone | Friday 1 August 2014 | Author: Anna Shields
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