When HR professionals or managers attend a workplace mediation course, their aim is generally clear: they want to learn the skills to formally resolve workplace conflict. However, by the end of the training course, most delegates tell us that the course was life changing, and that they will apply the new skills they learned across […]
Category: UK Mediation Journal | Saturday 6 June 2015 | Author: Anna ShieldsWorkplace conflict is debilitating for any business: so how can you put in place effective steps towards mediation that can increase both morale and productivity? The business case for workplace mediation is difficult to deny, regardless of an organisation’s size. By bringing disputing parties together to talk to one another and find their own resolution, […]
Category: Growthbusiness.co.uk | Friday 5 June 2015 | Author: Anna ShieldsBy Sue Waldock The UK Mediation Journal spoke to Sue Waldock, Group HR Director for the Rank Group, about what attracted her to mediation, how she went about implementing it, and her experience since. The Rank Group is a retail and online gambling organisation with around 12,000 employees across the UK. How did you first […]
Category: UK Mediation Journal | Thursday 4 June 2015 | Author: Hannah KingTania Coke, Senior Mediation Consultant, Consensio tells Changeboard the benefits of mediation in the workplace, and getting into that all important ‘mediation mindset’. The importance of mediation The business case for workplace mediation is getting increasingly difficult to deny. By bringing disputing parties together to talk to one another and find their own solutions, mediation can […]
Category: Changeboard | Friday 1 May 2015 | Author: Anna ShieldsBy Jo Faragher Office conflict often starts at a low level. But the consequences are increasingly grave. How can HR nip friction in the bud? Picture the scene. You manage a team in a call centre. An employee has stolen a computer game from a colleague’s car and held his keys to ransom. Others are […]
Category: People Management | Friday 6 February 2015 | Author: Hannah King
