As the saying goes: “Sticks and stones may break my bones, but words will never hurt me.” Tania Coke, Senior Mediation Consultant at Consensio, confesses to HR Grapevine: “I would like to be able to put my hand to my heart and say that words have never hurt me. But it would be dishonest. Words […]
Category: HR Grapevine | Tuesday 14 March 2017 | Author: Tania CokeOne of the UK’s largest and most successful NHS trusts, University College London Hospitals NHS Foundation Trust (UCLH), as part of their strategic approach to address bullying and harassment, is implementing an innovative new approach to managing workplace conflict with the support of one of the UK’s leading mediation and conflict management providers, Consensio. UCLH […]
Category: HRnews | Monday 13 March 2017 | Author: Hannah King2016 was a year of divisive politics. In the UK, factions formed around the ‘Leave’ and ‘Remain’ camps. In the US, the battle lines were drawn between supporters of Trump and those of Clinton. In both cases, the rhetoric was vicious and saw a rise in hate-related incidents. It was easy to point fingers and […]
Category: HR Zone | Monday 23 January 2017 | Author: Tania CokeThinking about your communication with others is an important skill to continuously develop. Tania Coke shares some tips. The terms “active listening” and “emotional intelligence” have become common-place in organisational life. Many of us have attended communication skills or conflict management training courses and pride ourselves on our interpersonal skills. It’s one thing to listen […]
Category: Training Journal | Wednesday 23 November 2016 | Author: Tania CokeIn John Gray’s best-selling book from the early 1990s, Men are from Mars, Women are from Venus, he describes how women and men seem to be from different planets because they are so different from each other. Whilst there are always exceptions and individual differences, a lot of recent and reliable research by psychologists, linguists […]
Category: HR Review | Tuesday 1 November 2016 | Author: Alex Efthymiades
