News

From grievance to mediation: harnessing the potential of informal resolution

In recent years, workplace mediation has become increasingly mainstream. It’s now a key part of many organisations’ HR policies, with the aim to resolve disputes informally between staff, rather than through costly formal processes. Mediation is often very useful in helping parties in conflict move forward. However, some parties who are offered mediation are reluctant […]

Category: HR Zone | Tuesday 22 February 2022 | Author: Anna Shields
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3 Ways To Handle A Communication Breakdown At Work

It’s been easier to avoid challenging working relationships over the last two years because many workers have not been in the office. But as the return to the office accelerates, many will inevitably have to communicate face-to-face again with ‘difficult’ colleagues – the boss who won’t budge an inch, or the colleague who storms off […]

Category: Forbes | Thursday 3 February 2022 | Author: Anna Shields
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There’s No Better New Year’s Resolution Than Becoming Better At Resolution

As the year draws to a close, it’s often a time to reflect on the past 12 months. Millions of people worldwide will make New Year’s resolutions, only to abandon them again within a few weeks. This year, why not try a different approach? With workplace conflict affecting at least a third of employees each year, it’s […]

Category: Forbes | Tuesday 4 January 2022 | Author: Anna Shields
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Consensio 2021 News and Resources

  Many of us encounter conflict in our working lives. In fact, accordingly to a 2021 report, around a third of UK employees (that’s 9.7 million people) experience conflict every year. To help you deal with conflict more effectively, each year we publish a range of conflict management resources. We’ve pulled together a selection of these from […]

Category: Consensio | Wednesday 29 December 2021 | Author: Anna Shields
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Are You An Ostrich, A DIYer Or A Bureaucrat When It Comes To Managing Conflict?

Everyone has preferences when it comes to dealing with difficult issues. Starting in early childhood, these predispositions are carried through to adulthood and into the workplace too. While they might feel familiar and comfortable, they may also be fueling conflict. Managers can prevent conflict from getting out of hand by recognizing their natural tendencies, understanding […]

Category: Forbes | Tuesday 7 December 2021 | Author: Anna Shields
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