Government-backed mediation pilots – one year in – HR Zone

One year in, Anna Shields, Director of Consensio, looks at how successful a Government-backed mediation scheme has been to date. In June 2012, the Government’s Department for Business, Innovation and Skills (BIS) launched and funded a pilot project to increase the use of mediation in the workplace. The long-term aim of this initiative was to shift the culture of […]

Category: HR Zone | Wednesday 15 January 2014 | Author: Anna Shields
Read the article

Bullying: a blight in British workplaces – People Management

By Claire Warren Bullying doesn’t have to mean Malcolm Tucker-style bawling: subtle digs are just as devastating.The fightback starts here… Six weeks after taking on a new job, Katie should have still been finding her feet as an HR manager in a pharmaceuticals business. Instead she was busily looking for a new position, driven out by a ruthless finance […]

Category: People Management | Tuesday 1 October 2013 | Author: Hannah King
Read the article

Case Study – Marshall Aerospace – People Management

By Tim Smedley How a defence firm more used to a ‘command-and-tell’ culture has replaced confrontation with mediation Picture a workplace where mediation is flourishing and Marshall Aerospace and Defence Group might not be top of your list. The organisational culture in the Cambridge-based aviation and engineering business is best described as entrenched. Ninety per cent of Marshall’s […]

Category: People Management | Sunday 1 September 2013 | Author: Hannah King
Read the article

Back to basics – The forgotten skill of listening – Training Journal

“Business people need to listen at least as much as they need to talk. Too many people fail to realise that real communication goes in both directions.” Listening, as observed by Lee Iacocca, former CEO of Chrysler Corporation, is one of the most fundamental business skills but is hugely undervalued and rarely, if ever, taught. In this article, we go back to basics and ask […]

Category: Training Journal | Saturday 1 June 2013 | Author: Tania Coke
Read the article

Reasons why mediation could fail – Personnel Today

Unfortunately, there is no magic formula to guarantee successful resolution of workplace conflict through mediation or any other conflict management tool. Anna Shields, director at Consensio sets out some realistic expectations for mediation users and sponsors by highlighting the common reasons why mediation might not work. To begin, we need to clarify what we mean by […]

Category: Personnel Today | Thursday 2 May 2013 | Author: Anna Shields
Read the article
ocn imi