Mediation and alternative dispute resolution have seen a surge of interest since they were first mentioned as recommendations in the ACAS Code of Practice Consensio, a mediation and conflict resolution services provider, has noticed a marked increase in the demand for these services as organisations understand what mediation can and cannot do for their business […]
Category: Personnel Today |
Monday 29 November 2010 | Author:
Anna Shields
With the prediction that anything up to half a million public sector jobs will be lost as a result of the Government’s spending cuts, a large part of the UK public sector workforce is faced with an uncertain future. Redundancy raises a number of challenging issues to employers and employees alike and quite often leads […]
Category: Opportunities |
Tuesday 2 November 2010 | Author:
Anna Shields & Alex Efthymiades
Getting employees and managers to talk before formal grievance procedures begin can save time, money and long-term negativity By Karl Cockerill We first set up our in-house mediation scheme at NHS East Lancashire in 2008. I remember that our interim HR director tried to convince me that the way forward was to bring in mediation […]
Category: The Guardian |
Wednesday 1 September 2010 | Author:
Hannah King
People don’t like conflict in the workplace. People want to work where, should they have a problem, there’s a process in place to reach a speedy resolution. They want to work in an organisation which supports them should difficulties occur. So, when you’re looking at how best to retain your talent – and not just […]
Category: Executive Grapevine |
Thursday 1 July 2010 | Author:
Anna Shields
By Lucy Phillips PCT reduces number of formal processes by training staff in dispute resolution An in-house mediation service at East Lancashire NHS Teaching Primary Care Trust has reduced formal dispute cases by 60 per cent in its first year, PM has learnt. Karen Bailey, a change consultant at the trust, said she set up the service […]
Category: People Management |
Friday 4 September 2009 | Author:
Hannah King
