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Mediation: Part Two -How to find the right provider – HR Zone

Anna Shields & Tania Coke, Consensio The mediation industry has no single regulatory body. The Civil Mediation Council runs a workplace mediation provider registration scheme, which provides a register of mediation suppliers. Although this is a positive step forward, as yet there is no single code of good practice for workplace mediators and the scheme relies on […]

Category: HR Zone | Tuesday 25 October 2011 | Author: Anna Shields & Tania Coke
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Mediation: Part One – When to use it and why – HR Zone

Alex Efthymiades & Tania Coke, Consensio Mediation is increasingly gaining prominence as an effective means of resolving workplace disputes. Yet for many organisations, it is still a relatively untested approach compared to more formal processes such as disciplinary and grievance procedures. In the first of a four part series on the subject, we provide guidance […]

Category: HR Zone | Tuesday 18 October 2011 | Author: Anna Shields
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Success and sustainability in mediation – HR Magazine

In January this year, the UK Government announced details of a consultation on workplace disputes, directly aimed at achieving earlier resolution of conflict for all parties involved. The Government is considering how organisations can make more use of dispute resolution tools such as mediation and is seeking further information on its use, costs, benefits and […]

Category: HR Magazine | Friday 19 August 2011 | Author: Tania Coke
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How mediation helps Camden Council reduce grievances – The Guardian

Sue Rice explains why the borough has developed an in-house mediation service for its staff Mediation has been used in Camden to address a range of different issues including relationship breakdowns, personality clashes, communication problems and allegations of bullying and harassment. This has been a challenging time across the public sector and I am pleased […]

Category: The Guardian | Friday 22 July 2011 | Author: Hannah King
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Workplace wellbeing: essential for CPD – Training Zone

Mediation offers an informal and flexible way to deal with conflict. Most employees and employers report positive outcomes from mediation. Managers trained in how to handle difficult conversations can significantly improve wellbeing in the workplace. Workplace conflict can seriously impact on training managers’ continuing professional development. Fear not though, Anna Shields has a few pointers to navigate […]

Category: Training Zone | Monday 27 June 2011 | Author: Anna Shields
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