“A member of my team has personal issues and this is affecting their productivity. How do I respond to this sympathetically?” The Mediator…Alex Efthymiades, Director, Consensio This is an issue that a lot of managers have to deal with on an ongoing basis. The key here is to communicate openly and honestly with your employee. […]
Category: Executive Grapevine | Sunday 2 January 2011 | Author: Alex EfthymiadesHR professionals and line managers who have been trained in mediation skills report a greater understanding and self-awareness of their own conflict management styles, as well as a significant increase in their confidence and skill levels which enable them to address conflict. Importantly, HR and line managers also report that after undertaking mediation skills training, […]
Category: HR Zone | Thursday 9 December 2010 | Author: Alex EfthymiadesMost business disputes can be settled through mediation in a matter of days – and so can rows at work, writes Carly Chynoweth Conflict resolution has become big business. The number of disagreements settled through arbitration or mediation rose 78% between 2007 and 2009. The cost of mediation cases alone is more than £5 billion […]
Category: The Sunday Times | Sunday 5 December 2010 | Author: Hannah KingMediation and alternative dispute resolution have seen a surge of interest since they were first mentioned as recommendations in the ACAS Code of Practice Consensio, a mediation and conflict resolution services provider, has noticed a marked increase in the demand for these services as organisations understand what mediation can and cannot do for their business […]
Category: Personnel Today | Monday 29 November 2010 | Author: Anna ShieldsWith the prediction that anything up to half a million public sector jobs will be lost as a result of the Government’s spending cuts, a large part of the UK public sector workforce is faced with an uncertain future. Redundancy raises a number of challenging issues to employers and employees alike and quite often leads […]
Category: Opportunities | Tuesday 2 November 2010 | Author: Anna Shields & Alex Efthymiades
