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Implementing Mediation in the Workplace – UK Mediation Journal

By Sue Waldock The UK Mediation Journal spoke to Sue Waldock, Group HR Director for the Rank Group, about what attracted her to mediation, how she went about implementing it, and her experience since. The Rank Group is a retail and online gambling organisation with around 12,000 employees across the UK. How did you first […]

Category: UK Mediation Journal | Thursday 4 June 2015 | Author: Hannah King
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Ready to mediate in your workplace? – Changeboard

Tania Coke, Senior Mediation Consultant, Consensio tells Changeboard the benefits of mediation in the workplace, and getting into that all important ‘mediation mindset’. The importance of mediation The business case for workplace mediation is getting increasingly difficult to deny. By bringing disputing parties together to talk to one another and find their own solutions, mediation can […]

Category: Changeboard | Friday 1 May 2015 | Author: Anna Shields
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How to control conflict – People Management

By Jo Faragher Office conflict often starts at a low level. But the consequences are increasingly grave. How can HR nip friction in the bud? Picture the scene. You manage a team in a call centre. An employee has stolen a computer game from a colleague’s car and held his keys to ransom. Others are […]

Category: People Management | Friday 6 February 2015 | Author: Hannah King
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Putting empathy back on the workplace agenda – HR Zone

One of the more surprising items on the British political agenda this year was empathy.  This is largely thanks to Labour leader Ed Miliband, who has cited empathy as one of his core political values and has even recruited the help of empathy expert Professor Simon Baron Cohen to develop his “politics of empathy”.   It […]

Category: HR Zone | Monday 26 January 2015 | Author: Anna Shields
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Case Study: Independent Police Complaints Commission – People Management

By Carly Chynoweth Plebgate, child abuse in Rotherham, the Hillsborough tragedy: the Independent Police Complaints Commission (IPCC), responsible for monitoring the police forces of England and Wales, investigates some of the most complex, difficult and emotionally charged scenarios in law enforcement. People who come into contact with the organisation – police officers, victims and family […]

Category: People Management | Thursday 1 January 2015 | Author: Hannah King
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