“Workplace conflict is on the increase” – so says Alex Efthymiades, Director at mediation and conflict resolution services provider Consensio “We’ve noticed a surge in people over the past few months coming to us asking about how best to manage conflict and deal with the issues that arise from problems between people at work,”says Alex. […]
Category: Personnel Today |
Tuesday 4 January 2011 | Author:
Alex Efthymiades
“A member of my team has personal issues and this is affecting their productivity. How do I respond to this sympathetically?” The Mediator…Alex Efthymiades, Director, Consensio This is an issue that a lot of managers have to deal with on an ongoing basis. The key here is to communicate openly and honestly with your employee. […]
Category: Executive Grapevine |
Sunday 2 January 2011 | Author:
Alex Efthymiades
HR professionals and line managers who have been trained in mediation skills report a greater understanding and self-awareness of their own conflict management styles, as well as a significant increase in their confidence and skill levels which enable them to address conflict. Importantly, HR and line managers also report that after undertaking mediation skills training, […]
Category: HR Zone |
Thursday 9 December 2010 | Author:
Alex Efthymiades
Most business disputes can be settled through mediation in a matter of days – and so can rows at work, writes Carly Chynoweth Conflict resolution has become big business. The number of disagreements settled through arbitration or mediation rose 78% between 2007 and 2009. The cost of mediation cases alone is more than £5 billion […]
Category: The Sunday Times |
Sunday 5 December 2010 | Author:
Hannah King
Mediation and alternative dispute resolution have seen a surge of interest since they were first mentioned as recommendations in the ACAS Code of Practice Consensio, a mediation and conflict resolution services provider, has noticed a marked increase in the demand for these services as organisations understand what mediation can and cannot do for their business […]
Category: Personnel Today |
Monday 29 November 2010 | Author:
Anna Shields
