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From Animosity, Serendipity – The HR Director

The workplace is a notorious breeding ground for conflict; from trivial spats to multi-million pound court cases, and the conditions are becoming ever more conductive to conflict. But could this development be an opportunity in disguise that could improve the situation? If senior executives treat differences of opinions as opportunities to expand their worldviews and […]

Category: The HR Director | Monday 1 December 2014 | Author: Anna Shields
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How conflict resolution and mediation can decrease workplace absence – HR Review

Workplace absenteeism has a massive impact on UK business. Whilst employers expect employees to miss a certain number of days a year due to coughs, colds and minor illnesses, excessive absences can lead to decreased productivity and a negative impact on an organisation’s bottom line. Figures from the Office of National Statistics show that 131 […]

Category: HR Review | Saturday 1 November 2014 | Author: Anna Shields
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Understanding the psychology of conflict – HR Zone

Organisations devote huge amounts of money to conflict: in trying to prevent it, and trying to manage it when it does arise.  So it is well worth devoting time to understanding this phenomenon that is conflict. Where does it come from? And why does it arise with such predictable regularity? We can see conflict in terms […]

Category: HR Zone | Friday 1 August 2014 | Author: Anna Shields
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Mediation and mindfulness – HR Magazine

Mindfulness has recently caught the popular imagination as a way to counter the stress of everyday life. Mediation has also caught on, as a way to minimise the suffering (both human and financial) caused by workplace conflict. On the surface, mindfulness and workplace mediation are very different: the former is most often considered a silent, solitary practice […]

Category: HR Magazine | Monday 7 July 2014 | Author: Tania Coke
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Dealing with difficult conversations at work – ILM

By Karen Higginbottom Managers in the UK often rate their ability to handle a difficult conversation more highly than others, according to a 2012 survey by Learning Consulting Partnership. The research found more than two-thirds of managers rated themselves as extremely or very confident in their ability to handle a difficult conversation compared to HR […]

Category: ILM | Monday 2 June 2014 | Author: Hannah King
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