UK Mediation Journal

I’ve recently become aware in myself of two very different voices. One I call my social voice. It is a respectable, adult voice, which justifies things on the basis of logic and social convention. It favours long words and buzz words and doesn’t mind a bit of jargon. The other voice, I call my personal […]

There seems to be a certain word in the English language that organisations avoid at all costs. This word is only mentioned by a few brave individuals in hushed whispers, like any other word that we perceive as a taboo. So what is it about this word, the C word, that makes it so difficult […]

Witnessing British politics of late has been a stark reminder of the dangers of polarisation. In the EU referendum, an immensely complex issue was reduced to two choices: Remain or Leave. In the recent General Election, the entire political spectrum seemed to shrink to two political positions: Tory or Labour. Mediation theory tells us that […]

When HR professionals or managers attend a workplace mediation course, their aim is generally clear: they want to learn the skills to formally resolve workplace conflict. However, by the end of the training course, most delegates tell us that the course was life changing, and that they will apply the new skills they learned across […]

By Sue Waldock The UK Mediation Journal spoke to Sue Waldock, Group HR Director for the Rank Group, about what attracted her to mediation, how she went about implementing it, and her experience since. The Rank Group is a retail and online gambling organisation with around 12,000 employees across the UK. How did you first […]