UK Mediation Journal

When HR professionals or managers attend a workplace mediation course, their aim is generally clear: they want to learn the skills to formally resolve workplace conflict. However, by the end of the training course, most delegates tell us that the course was life changing, and that they will apply the new skills they learned across […]

By Sue Waldock The UK Mediation Journal spoke to Sue Waldock, Group HR Director for the Rank Group, about what attracted her to mediation, how she went about implementing it, and her experience since. The Rank Group is a retail and online gambling organisation with around 12,000 employees across the UK. How did you first […]