• Non-directiveness in conflict

    Learn when no answer is the best answer when it comes to resolution.

    READ ON FORBES

  • New research on workplace conflict

    Read insights from over 100 professionals across all organisational levels and sectors.

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  • Training Guide 2026

    See our most popular conflict resolution and mediation training courses

    DOWNLOAD PDF

  • Want to find out more about mediation and conflict resolution?

    Come on one of our free webinars

    VIEW WEBINARS

  • Leading organisations choose Consensio

    From FTSE 100s to local government, we work with the private, public and third sectors

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    Consensio Training Courses

    Consensio’s conflict management and workplace mediation training courses will transform how organisations respond to conflict. Our Accredited Workplace Mediation Certificate is the flagship course for aspiring internal and consultant workplace mediators. We also offer short mediation and conflict management skills courses to upskill HR professionals, managers and leaders.

     

    SEE OUR TRAINING COURSES

    UK's Leading Workplace Mediation Specialists

    Consensio is a leading mediation and conflict management provider with a distinctive approach. Consensio’s team of experts works in partnership with clients to develop and deliver effective solutions to workplace conflict. Based in London, we work with some of the UK’s leading organisations to provide workplace mediators, accredited workplace mediation training and conflict resolution services. Our clients include: BBC, British Gas, Bupa, Cancer Research UK, Channel 4 Television, Department for Business, Innovation & Skills, IPCC, Net-a-Porter, numerous NHS Trusts, Ogilvy, Prudential, Rank Group, Sony, United Nations, University of Cambridge and Westminster City Council.

    SEE OUR WORK

    New research on workplace conflict


    Read our latest research paper which offers a new perspective on conflict at work. The research reflects the insights of over 100 professionals from all organisational levels.

    In the paper, ‘Reframing Conflict Management’, you’ll discover:

    – Three strategic shifts to help organisations rethink their approach to workplace conflict.
    – The three most valuable skills for managing conflict effectively.
    – Real-life case studies shared by senior HR professionals.

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    Complimentary Online Webinars

    Consensio’s Webinar Dates

     Consensio Complimentary Mediation Seminars

    10 February 2026, 1pm, Conflict management skills for managers and HR
    Our next interactive webinar will look at some key conflict management skills that managers and HR can use in their day-to-day roles to manage workplace conflict early, informally and collaboratively. There will also be an opportunity for Q&A.
    Click here to register.

    BOOK NOW
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