Mediation CPD and supervision courses

Mediation Continuing Professional Development (CPD) helps workplace mediators maintain and develop their knowledge, skills and confidence after completing their initial training.

It can include refresher training, advanced skills development, specialist courses and supervision, ensuring mediators continue to develop their practice and respond effectively to increasingly complex workplace disputes.

Mediation is a practical skill that develops through experience, reflection and continuous learning. Regular CPD helps workplace mediators to refresh their core skills, develop advanced techniques, build confidence in handling more complex cases, and maintain high standards of practice. For organisations, ongoing CPD also helps to maintain a high-quality internal mediation service by supporting mediators’ continued development.

Yes. All of our mediation CPD courses can be delivered in-house, and tailored specifically to your organisation’s unique needs. This enables you to develop internal mediators together, using realistic and highly relevant workplace scenarios, and learning outcomes that reflect their own experiences and organisational context.

Absolutely. We work with organisations to understand their own mediators’ experiences, the maturity of their internal mediation service and the challenges they encounter. We can tailor courses to focus on specific skills, workplace scenarios and organisational priorities, ensuring learning is relevant, practical and immediately applicable.

As internal mediation services become more established, mediator supervision plays an important role in helping mediators to reflect on their practice, discuss challenging cases and continue developing their skills. Training mediator supervisors enables organisations to build this capability internally, providing structured support that helps mediators develop with confidence, while strengthening the service itself.

Building a successful internal mediation service is about more than initial mediator training. Ongoing CPD, refresher training, advanced skills development and mediator supervision all help organisations to maintain their internal mediators’ capabilities and confidence. Together, they create a sustainable approach to developing mediators, and to supporting the long-term success of a valuable internal resource.

We can help you develop a tailored CPD programme that reflects the needs of your organisation, and your mediators. Whether you’re looking to refresh core mediation skills, develop specialist expertise, introduce mediator supervision, or support experienced mediators with advanced training, we’ll work with you to create a programme that supports the continued development of your internal mediation service.